Receptionist/Night Manager

JobsCloseBy Editorial Insights

ibis Tainui Hamilton seeks a guest focused Receptionist Night Manager for a part time role leading overnight shifts on a seven day roster with at least two night manager shifts weekly. You’ll handle guest enquiries, maintain safety and service standards, and support the Front Office team across 126 rooms. The ideal candidate has 1–2 years in a supervisory Front Office role, strong independent decision making, and current LCQ and GM certificates; Opera and Micros experience is advantageous. To apply, tailor your resume to highlight night operations, guest issue resolution, leadership, and nights availability. Note the hotel is managed, not franchised.

Company Description

Join the team at ibis Tainui Hamilton, a vibrant hotel located in the heart of Hamilton CBD overlooking the Waikato River, offering 126 rooms.

Job Description

We are seeking a confident and guest-focused Receptionist / Night Manager to join our Front Office team. This role is responsible for leading shifts, managing guest enquiries, and ensuring the smooth operation of the hotel, particularly during overnight periods. You will take full responsibility for the hotel during night shifts, maintaining safety, security, and service standards while resolving guest issues and supporting the team to deliver exceptional experiences.

This is a part-time role, worked across a seven-day roster, and includes minimum two Night Manager shifts per week.

Qualifications

• Positive, outgoing, and approachable personality; leads by example
• Ability to make sound, independent decisions
• Previous customer service and supervisory experience in the hotel or accommodation sector
• 1–2 years in a management or supervisory Front Office role
• Comfortable working over a seven-day roster
• Computer literate; Opera and Micros experience advantageous
• Current LCQ and GM Certificate

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

What is in it for you:

• Work alongside passionate industry professionals!
• Accommodation, F&B & partner benefits Internationally
• Accor Paid Parental Leave Policy
• Refer a friend bonus

This Hotel is managed and not franchised.