Recovery Administrator | Hamilton

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ACC is recruiting a full-time Recovery Administrator in Hamilton to support Recovery streams. You’ll coordinate referrals, liaise with providers, compile information, and respond to requests, with the stream discussed with candidates. The start date is 17 August 2026 and there will be a training period. The salary is $60,486 plus 9% superannuation; NZ work rights are required. Essential skills include administration or coordination experience, strong communication, attention to detail, a proactive problem solving mindset, and comfort with multiple digital tools. Apply via the ACC Career Website with CV and cover letter by 21 June 2026 11.59 pm; tip: tailor your letter to show alignment with the role and give examples of managing priorities and learning agility.

• Support a range of Recovery administrative work streams, depending on team and business need
• Join ACC in a meaningful role supporting injured New Zealanders
• Permanent role with structured training, development, and great benefits

About us | Mō mātou

ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do at www.acc.co.nz 

About the role | Mō te tūranga mahi

We are recruiting a Recovery Administrator to join our administration team based in Hamilton. As a Recovery Administrator, you’ll support the delivery of administrative services across a range of Recovery work streams. Depending on business need, this could include coordinating referrals and support services, communicating with providers, sourcing and compiling information, or supporting responses to official and client information requests.

Your work will play a key part in helping people recover from injury and return to everyday life through accurate, timely and customer-focused administration. The specific work stream connected to this vacancy will be discussed with shortlisted candidates prior to interview.

The role has a set start date of 17 August 2026 and requires set working hours during the initial training period. Hours will be discussed during the interview process to ensure alignment with availability.

The appointing salary for this role is $60,486 and we offer an additional 9% superannuation contribution. 

ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time.

About you | Mōu

You will bring:

• Experience in an administration, coordination or customer‑focused role
• High attention to detail with the ability to work accurately under time pressure
• Strong written and verbal communication skills
• A proactive, solutions‑focused approach to problem‑solving
• Confidence working across multiple digital systems and technology tools
• A collaborative mindset & commitment to quality service delivery
• Ability to manage competing priorities
• Demonstrate learning agility
• You must hold New Zealand work rights at the time of application

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:

Employee networks to support our colleagues from diverse backgrounds.

The option to explore flexible working that suits your needs and ours.

How to apply | Me pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Sunday 21 June 2026 11.59pm, however if an ideal candidate is found we may progress screening and interviewing sooner.

Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected]