Recovery Coordinator - Supported - Dunedin

JobsCloseBy Editorial Insights

ACC in Dunedin is inviting applications for a compassionate Level 1 Recovery Coordinator to guide clients on their journey to independence. This full-time, onsite role runs Monday to Friday with no nights or public holidays; start dates are 13 April 2026 or 4 May 2026. You’ll be the first point of contact, collaborating with clients, whānau, providers and employers to manage rehabilitation plans and remove barriers to recovery, using clear communication by phone, email and in person. Highlight your ability to explain complex information, your curiosity to learn technical and legislative knowledge, adaptability, and resilience. A clean NZ driver’s licence is preferred. Salary around $70k plus 9% super. Apply via the Career Website by 11:55 pm 4 March 2026; accessibility issues to [email protected].

• Play to your strengths; use your case management skills
• Start date: Monday 13 April 2026 or Monday 4 May 2026
• Full-time | Monday to Friday | No weekends or public holidays

About the Role | Mō te tūranga mahi

We’re looking for a compassionate and organised Level 1 Recovery Coordinator to support clients on their journey to independence. This is a stable and varied role with opportunities to grow your career in case management.

As the first point of contact for clients recovering from injury or facing challenges, you’ll:

• Work closely with clients, whānau, providers, and employers
• Communicate via phone, email, and in person
• Manage rehabilitation plans and help remove barriers to recovery
• Support clients to achieve their recovery goals

For more Information Click here

About You | Mōu

Whether you’re an experienced administrator or have a background in customer service, we welcome applicants from all walks of life. You don’t need to meet every requirement—what matters most is your commitment to helping others.

What You’ll Bring | Ngā Pūkenga Motuhake

• Excellent communication skills – able to explain complex info clearly and supportively
• A curious mindset – keen to learn and apply technical and legislative knowledge
• Adaptability – great time management and flexibility to meet client needs
• Resilience – able to support others through tough times without carrying it home
• A clean NZ driver’s licence – for occasional travel
• Bonus: Experience in case management or the public sector is helpful but not essential

What We Offer | He aha tā mātou e tuku

Salary: $70,000 plus  9% ( $6058) superannuation
Annual performance reviews linked to pay increases
Wellness and employee discount programmes

Work-Life Balance

• Monday to Friday only – no nights, weekends, or public holidays
• Hours: 40 hours per week, Monday to Friday between 8am and 5:30pm

Positive Work Environment

• Open-plan office with spaces for collaboration and focus
• Supportive leadership with regular coaching
• Employee networks that celebrate diversity and inclusion

About us | Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident 

At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities.  It is important to us that people are free to be themselves at work. 

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play. 

Ready to make a difference?
Apply now and begin a new career with purpose.

Applications close | Rā Kati
Applications will close at 11.55pm on Wednesday 4 March 2026 and will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz 

Late applications will not be accepted

Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.