Regional Security & Front of House Officer

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Join Samsic UK Security as a Regional Security and Front of House Officer, a permanent 10-hour-per-week role supporting client sites around Newport with potential cross-site coverage on the South Coast. You’ll deliver a polished meet-and-greet, provide excellent customer service, handle enquiries calmly, and maintain a smart, visible security presence while supporting access control and incident reporting. The role requires a current SIA Licence, fluent English, a full 5-year checkable history and willingness to complete SC Clearance, plus flexibility to cover days, nights, weekends and bank holidays. For your application, highlight frontline service success, multi-site security experience, licensing and vetting readiness, reliability and professionalism. Apply now to join a professional regional team with training, progression and benefits.

About the Role

Samsic UK Security is looking for a professional, reliable and customer-focused Regional Security & Front of House Officer to support our client sites in Newport..

This is a great opportunity for someone who enjoys working in a professional front-of-house environment, takes pride in delivering excellent customer service, and can maintain a calm, visible and reassuring security presence.

The successful candidate will support multiple sites, so flexibility and a positive attitude are essential. Full site training will be provided.

Due to the nature of the site, the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards.

Working Pattern

You will be contracted to work 10 hours per week on a rota basis.

Flexibility is required as shifts may include:

• Days, Nights and weekends(Monday to Friday) 1 to 2 days a week.
• Bank Holidays
• Cover a site in Newport.
• overtime will be available.

Rota details and site coverage requirements will be discussed during the interview process.

Key Responsibilities

As a Regional Security & Front of House Officer, your duties will include:

• Providing a professional meet-and-greet service to visitors, staff and contractors
• Delivering excellent customer service at all times
• Managing enquiries in a polite, calm and professional manner
• Maintaining a smart, alert and visible security presence
• Monitoring and managing site systems within the security control base
• Completing accurate reports and incident logs when required
• Supporting access control and visitor management procedures
• Acting as a professional ambassador for Samsic UK Security and the client
• Liaising effectively with the client, site teams and Contract Manager
• Following site procedures, assignment instructions and health and safety requirements

About You

We are looking for someone who is professional, dependable and confident working in a customer-facing security role.

You should have:

• A valid SIA Door Supervisor or Security Guarding Licence
• Excellent verbal communication skills
• A polite, approachable and professional manner
• Strong customer service skills
• Good attention to detail
• Basic computer literacy
• Good written English for reports and daily logs
• A flexible approach to working hours and site coverage
• A smart and professional appearance
• The ability to remain calm and professional under pressure
• A full 5-year checkable work history

Essential Requirements

To be considered for this role, you must:

• Hold a current SIA Licence
• Have the right to work full time in the UK
• Be fluent in spoken and written English
• Be able to provide a full 5-year checkable history
• Be willing to complete SC Clearance vetting
• Be flexible to support multiple sites across the South Coast

What We Offer

• Permanent full-time employment
• Full site training
• Uniform provided
• SIA licence support
• Pension scheme
• Reward and recognition scheme
• Career development opportunities
• Apprenticeship scheme available
• Strong management support
• Opportunity to gain experience within a professional, secure client environment
• Pay rate will increase inline with the rest of the security team to £13.21.

Apply Now

If you are a professional, customer-focused Security Officer looking for a varied role across multiple sites, we would be pleased to hear from you.

Apply today and join Samsic UK Security as part of our regional support team.