Relationship Banker- Loan DST

JobsCloseBy Editorial Insights

Mashreq is hiring a Relationship Banker- Loan DST in the United Arab Emirates. The role centers on achieving monthly sales targets, prospecting targeted segments, presenting and selling personal banking products in an ethical, structured and professional manner, and leading micro marketing activities such as kiosk events while handling objections to convert prospects or payroll transfers. You will ensure end-to-end application TAT with quality, maintain strict compliance with KYC, FATCA, AML CTF and third-party channel rules, and record all activities in CRM while participating in team huddles, trainings and mandatory compliance programs, and escalating breaches when necessary. Ideal candidates are graduates with about two years of banking sales experience, confident, persistent, and communicative, with basic product knowledge; to apply, tailor your resume to quantify sales results, showcase CRM usage and policy adherence, and demonstrate how you meet targets and deliver great service on a six-day workweek.

KEY RESULT AREAS
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Achieve monthly sales targets in the financial year.
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Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
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Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
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Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
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Handling objections with a view to getting the customer to buy or company to transfer payroll.
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Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
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Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
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Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
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Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required. 5 Operating Environment, Framework and Boundaries, Working Relationships
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Competitive, dynamic, volatile and regulated business environment with low entry / exit barriers.
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The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out in the Bank’s Credit Policy Manual.
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Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives.
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Works in an environment of daily reporting with six days working. 6 PROBLEM SOLVING
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Sales require understanding customers’ individual financial circumstances.
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Responsible for assisting staff and customers in achieving their goals and objectives. 7 DECISION MAKING AUTHORITY & RESPONSIBILITY
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Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank.
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Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
Classification: Internal Use
8 KNOWLEDGE, SKILLS AND EXPERIENCE
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Sales profile that require confidence, persistence, personality and verbal written
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Basic knowledge of products, service policies and processes of Retail Banking.
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Graduate from any discipline with 2 years banking sales experience