Relationship Manager - Priority Banking (UAE Nationals)

JobsCloseBy Editorial Insights

Emirates NBD is seeking UAE Nationals for a full time onsite Relationship Manager in Priority Banking, based in Dubai. The role centers on developing and maintaining strong virtual relationships, retaining existing clients through focused relationship management, addressing service quality and operational issues, and offering banking solutions tailored to each client’s needs. You will stay informed about market trends and competitor activity, and you will actively sell and cross-sell products to meet financial targets while complying with operational risk policies, anti-misselling guidelines, KYC and confidentiality requirements. For applicants, emphasize a proven record of hitting targets through relationship management, solid UAE market experience, and a disciplined approach to compliance and client service.

Job Responsibilities:

• Develop and maintain strong working relationship with the customers virtually
• Retain existing clients through focused relationship management activities
• Handle service quality and operational issues of the assigned portfolio
• Facilitate in providing potential banking solutions based on identified needs of the client 
• To keep up to date with latest market trends, customer preferences, changing customers behavior patterns and new products, as well as regularly monitoring activity by key competitors
• Sell & Cross sell bank’s products & services to achieve the financial targets
• To be fully aware of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same
• To be responsible for ensuring up-to-date compliance, KYC and client profile for each client as well as, maintaining a high level of confidentiality at all times.