Research & Insight Officer (Special Educational Needs and Disabilities (SEND) & Inclusion)

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: £32,070 - £39,165 per annum (pro rata for part time) Pay Award Pending

Working Hours: 37 hours per week

Contract Type: Fixed Term for one year with the potential for one or both roles to be extended subject to funding availability

Closing Date: 13th September 2026

Interview Date(s):  Last week of September/First week of October

Are you looking for an exciting opportunity to work in a busy, large, innovative Business Intelligence Service within Leicestershire County Council?

Have you got experience of working with data in a business intelligence, performance management, research or analytical team?

About the Role: 

These two roles will work closely with the Business Partner and Research and Insight Manager responsible for providing Business Intelligence support to the Children and Family Services Department for the Education, Inclusion and Additional Needs services.  Specific services you will likely support may include the SENA (Special Educational Needs Assessment) Service, STS (Specialist Teaching Services such as visual and hearing impairment and autism), Early Years, Educational Psychology Services and other high needs related services.

As part of the recruitment process there will be a variety of tests to ensure you have the ability to manage and visualise data from large and complex data sets held within case management systems and Business Intelligence schemas.

To apply for this post you must have:

• A Degree (or equivalent) level in a relevant subject OR equivalent level of relevant experience
• The skills to manage and analyse data from database to dashboard (e.g. producing charts tables, maps, dashboards and use of statistical/analytical techniques including extracting data from systems, understanding database relationships and basic knowledge of data joins)
• Experience of presenting data and information using a variety of IT packages
• Knowledge of specialist software that underpins the team's work areas - particularly knowledge of Tableau (or similar visualisation packages such as Power BI) would be an advantage
• Excellent IT skills (including in Microsoft packages such as Word, Excel and Outlook) and a proven ability to learn new packages as well as good literacy and numeracy skills and demonstrable effective problem-solving skills
• Care and concern for the accuracy of information and evidence of attention to detail in working methods
• Good presentation, written and verbal communication skills, good interpersonal skills and good organisational skills with the ability to work as part of a team as well as on your own initiative

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents.  You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. 

Paula Forster, Team Leader, Business Intelligence Service

Telephone: 0116 305 7382

Email: [email protected]

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. 

By applying for this post, you agree to our Terms and Conditions.