Residence Executive - Russian Speaker

JobsCloseBy Editorial Insights

Palazzo Versace Dubai seeks a Residence Executive to liaison for residents, delivering information and handling queries and follow ups. You will coordinate with Front Office, Housekeeping, Engineering, IT, Sales and Reservations, drive revenue through A la Carte Services, manage payments for incidentals, and ensure tidy shift handovers and guest tours. The ideal candidate has at least one year of experience as a receptionist or concierge in a five-star hotel or serviced residence in Dubai, fluent English, MS Office and Opera skills, and a flexible proactive mindset. To apply, tailor your resume to highlight concierge duties, upsell examples, Dubai knowledge, and Russian language proficiency, and demonstrate problem solving and cross-team collaboration, ready to work onsite in Dubai.

JOB SUMMARY

Main Duties/Responsibilities:

·Establish direct communication with all Residents and is a continuous source of information and assistance for them

·Act as the person liaising and handling queries and requests directly with the Residents for concerns and for necessary follow ups

·Follow up on the outstanding payments for incidentals if any on a regular/monthly basis and collect payments accordingly

·Maintain positive and effective communication with Front Office, Housekeeping, Engineering, IT, Sales and Reservation Team

·Responsible for maximizing revenue opportunities for Palazzo Versace – i.e. through the “A la Carte Services”

·Prepare and carry out shift handover and to ensure that the desk is left tidy and that all work has been completed

·Provide tours of the hotel and its facilities as requested and required

Requirements

CANDIDATE PROFILE:

·Minimum 1 year experience as Receptionist or Concierge in a 5 star Hotel

·Previous Residence or Serviced Apartments experience in Dubai or UAE

·Advanced knowledge of English language spoken and written

·Working knowledge of MS Office (Excel, Word and Outlook in particular)

·Knowledge of Opera

·Knowledge of Dubai and surrounding area

·Flexible approach to people and tasks

·Problem solving and follow-up abilities