Resort Coordinator

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GemLife is seeking a proactive, highly organised Resort Coordinator to support the Regional Resort Manager at our Tweed Heads resorts, handling administration tasks, homeowner data, purchase orders, digital filing, and resident queries. This is ideal for someone who thrives in a dynamic environment, values accuracy, and enjoys helping a busy team. Key tips for applicants: demonstrate strong organisation, data management, and experience with Excel, Word and Outlook; show you can manage competing priorities and communicate clearly with residents; highlight customer service and teamwork; confirm you have a current driver’s license and Australian work rights. To apply, submit a resume and cover letter addressing why you’re the right fit, include salary expectations, and tailor your examples to GemLife’s community focus.

We are seeking a proactive and highly organised Resort Coordinator to provide day-to-day administrative support to the Regional Resort Manager at our Tweed Heads resorts.

This is a fantastic opportunity for someone who thrives in a dynamic environment, enjoys supporting others, and takes pride in accuracy and organisation.

About us

GemLife is one of Australia’s fastest-growing developers of luxury over-50s residential resorts. We pride ourselves on exceptional quality, innovative design, and creating vibrant communities our homeowners love.

About the Role

Your daily responsibilities will include:

• Maintaining and updating homeowner data and records
• Raising, issuing, and tracking purchase orders
• Managing digital filing systems and document organisation
• Ensuring the accuracy and upkeep of registers and resort data
• Providing general administrative support to the Resort Manager to assist smooth resort operations
• Hosting open hours for residents to address queries

About You

You will thrive in this role if you are:

• Highly organised with strong attention to detail
• Confident working with data, registers and digital systems such as Microsoft Excel, Word, and Outlook
• Able to manage multiple tasks and prioritise effectively
• A great communicator who enjoys supporting a busy team
• Proactive, reliable, and comfortable working both independently and collaboratively
• Experienced in administration, ideally in a similar role
• Skilled in customer service, with a friendly and professional communication style
• A team player who takes ownership and works collaboratively
• A holder of a current driver’s licence 

Why Join GemLife?

• Be part of a supportive, friendly, and fast-growing team
• Work in a beautiful resort environment
• Make a meaningful impact on the homeowner experience
• Competitive salary package based on your skills and experience
• Supportive and engaging team culture
• Opportunities for career progression and professional development
• Working at a certified Great Place to Work®

At GemLife, we're more than just a company - we're a community. Join us and be part of something extraordinary!

In your application, please include both a resume and a cover letter. Share why this role appeals to you, how you believe you're the perfect fit for this position, and your salary expectations.

To learn more about GemLife, click here!

 Applications are accepted only from Australian Citizens, Residents, or candidates with full Australian work rights; sponsorship is unavailable.