Restaurant Manager
BBQ HoldingsJobsCloseBy Editorial Insights
BBQ Holdings is seeking a full-time onsite Restaurant Manager in Gilbert, AZ to oversee daily restaurant operations, uphold food safety and hygiene standards, ensure guest satisfaction, handle complaints diplomatically, ensure compliance with alcoholic beverage regulations, estimate costs, manage inventory and purchases, conduct daily inspections, coordinate maintenance, collaborate with chefs on menu development, maintain sales records, and prepare operations reports for the regional manager. The ideal candidate has a high school diploma or equivalent, prior restaurant management experience preferred, and strong supervisory and leadership abilities, excellent customer service, time management, organization, and familiarity with food safety guidelines and MS Office. Be prepared to work 50+ hours per week and lift up to 50 pounds; tailor your resume to emphasize leadership, cost control, inventory management, safety compliance, and guest experience, with concrete examples of problem solving and driving repeat business.
The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.
PRIMARY ACCOUNTABILITIES:
* Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
* Ensures customer satisfaction with all aspects of the restaurant and dining experience.
* Handles customer complaints, resolving issues in a diplomatic and courteous manner.
* Ensures compliance with alcoholic beverage regulations.
* Estimates food and beverage costs.
* Manages inventory and purchases food and supplies.
* Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
* Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
* Collaborates with chefs to develop appetizing menus.
* Maintains sales records and tracks cash receipts.
* Prepares and submits operations reports and other documentation requested by the regional manager.
* Performs other duties as assigned.
* Education/Certifications:
o High school diploma or equivalent required.
* Experience:
o Previous restaurant experience required, management experience preferred.
* Skills/Competencies:
o Strong supervisory and leadership skills.
o Excellent interpersonal skills with a focus on customer service.
o Excellent time management skills.
o Excellent organizational skills and attention to detail.
o Familiarity with food handling, safety, and other restaurant guidelines.
o Proficient with Microsoft Office Suite or related software.
o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.
When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.