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Restaurant Manager - InterContinental Abu Dhabi

IHG
Full-time
On-site
United Arab Emirates

At InterContinental Abu Dhabi, we believe dining is more than a meal – it’s a celebration of culture, tradition, and connection. We're currently looking for a passionate and charismatic Restaurant Manager to take the lead at our authentic Italian restaurant — a warm, elegant space where every dish tells a story and every guest is treated like famiglia.

If you have a deep love for Italian cuisine, an eye for detail, and a genuine flair for hospitality, this is your chance to make an impact at one of Abu Dhabi’s most iconic luxury hotels.

As Restaurant Manager, you will be the heartbeat of the outlet. You’ll blend Italian soul with five-star service to create memorable dining experiences, lead a motivated team with heart and discipline, and ensure everything — from the antipasti to the espresso — is served to perfection.

.A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

Guest Experience & Ambience
  • Create a warm, welcoming environment that reflects the spirit of Italian hospitality.
  • Personally engage with guests to ensure their expectations are not only met but exceeded.
  • Handle guest feedback gracefully and turn moments of challenge into opportunities to impress.
Team Leadership & Culture
  • Lead, inspire, and develop a passionate team of service professionals.
  • Train the team on authentic service standards, Italian dining etiquette, and upselling techniques.
  • Build a positive team culture rooted in mutual respect, pride, and professionalism.
Operational Excellence
  • Oversee all daily operations of the restaurant with precision and efficiency.
  • Ensure that service flows smoothly during busy hours, while maintaining quality and attention to detail.
  • Work closely with the kitchen team to ensure food quality, presentation, and timing are consistent and true to Italian tradition.
Financial & Business Performance
  • Drive revenue through strategic upselling, thoughtful menu planning, and creative promotions.
  • Monitor budgets, P&L, labor costs, and inventory to keep the business healthy and growing.
  • Maintain accurate records and reports in line with IHG and regulatory standards.
Quality, Cleanliness & Compliance
  • Ensure the outlet maintains top hygiene standards and complies with all health and safety regulations.
  • Guarantee consistency in every touchpoint, from service to table setting to ambiance.
Marketing & Visibility
  • Collaborate with the marketing team to bring the restaurant to life through themed events, seasonal menus, and social media-worthy experiences.
  • Represent the restaurant in guest-facing and promotional activities, both on and off the property.

 What we need from you:

  • A minimum of 3 years’ experience managing a full-service restaurant, preferably Italian or Mediterranean.
  • Strong understanding of Italian cuisine, wine, and service culture.
  • Experience in a luxury hotel or fine-dining environment is highly preferred.
  • Natural leader with excellent communication and interpersonal skills.
  • Financially savvy, with a keen eye on cost control and profitability.
  • Fluent in English; Italian or Arabic language skills are a plus.
  • Degree or diploma in hospitality management is a bonus.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.