Retail Manager Sydenham

JobsCloseBy Editorial Insights

Hato Hone St John is seeking an experienced retail manager for our Sydenham store in Christchurch, a full time onsite role with Monday to Friday flexibility. You will oversee shop operations and stock, drive revenue by hitting targets, promote the store in the local community, manage displays and pricing, rostering and motivating staff and volunteers, and generate monthly reports while delivering exceptional customer service. The ideal candidate has solid retail management experience, visual merchandising skills, an interest in second hand goods, and a track record leading 10+ staff and volunteer teams, plus a proactive can do attitude and strong community focus. Apply by 11 February 2026 via I’m interested or contact Elena Liang at 0800 ST JOHN for a confidential chat. We welcome diverse applicants and offer accessibility support.

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

Job Description

He aha te tūranga - About the role: 

Are you an experienced retail manager with a genuine passion for community and a drive to achieve? We are searching for a dynamic leader to lead our vibrant Sydenham store. This exciting Monday to Friday role offers plenty of variety and autonomy, providing you with the opportunity to make a real positive impact!

Key responsibilities include

• Overseeing and managing shop operations and stock levels
• Drive revenue growth by setting and achieving ambitious sales targets
• Actively promoting and marketing the store within the local community
• Managing and maintaining store displays, and setting the pricing of stock
• Rostering staff, leading and motivating volunteers and staff members
• Generating monthly reports and forecasting
• Cultivate a warm, welcoming environment that encourages exceptional customer service

Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

• Solid and strong experience in retail management, visual merchandising and an interest in second-hand goods
• Good understanding of volunteer teams, confidence in building rapport, motivating and leading volunteers.
• Proven experience successfully managing a high-performing team.  Experience of overseeing 10+ staff members
•  A highly motivated, proactive “can-do” attitude that drives you to identify and act on opportunities for improvement
• A solution-focused mindset, with a passion for success and achieving set targets
• Great stakeholder management skills and strong community focus

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on 11 February 2026.

For further information please contact Elena Liang, Recruitment Advisor on 0800 ST JOHN for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.