Retail Optimisation Advisor

Ko wai mātou – About us   

Kia ora. We’re Foodies. You know Gilmours, New World, PAK’nSAVE, and Four Square, right? That’s us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple – making sure New Zealanders get more out of life, and we’re driven by our aspiration to be one of New Zealand’s most customer-driven and productive retailers.

Our Retail Operations & Transformation team are laser-focused on critical metrics—driving SAP support, efficiency of in-store operations, checkout performance and play a key role with new store openings & ownership changes across all three banners.

Te Tūranga – About the role

As a Retail Optimisation Advisor, you’ll play a key advisory role in improving productivity and reducing the cost of doing business across our retail network.

Working within the Planning & Performance team, you’ll use workforce, service, and operational insights to identify where productivity is being lost and where improvements can be made. You’ll translate data into clear, practical actions that help Ops and Service Partners lift execution in store.

This is a critical enabling role - rather than owning store outcomes, you’ll influence performance by highlighting opportunities, coaching improvement activity, and supporting the adoption of better ways of working.

Ngā kawenga matua – Key responsibilities

• Identifying opportunities to improve productivity, labour efficiency, and cost-to-serve using operational and workforce data
• Analysing rostering, labour deployment, and execution to pinpoint where performance is breaking down
• Providing clear, practical insights that enable targeted coaching and improvement activity in stores
• Supporting the adoption of workforce planning tools, productivity levers, and operating rhythms in-store
• Highlighting risks, constraints, and emerging issues impacting performance
• Translating complex data into simple, actionable insights for non-technical audiences
• Partnering with Planning & Performance, Ops, and Service teams to align insights with store realities
• Supporting change in-store by reinforcing expectations and ways of working

He kōrero mōu – About you

You’ll bring a strong mix of analytical thinking, retail understanding, and influencing skills, with the ability to turn insight into action!

• Solid experience in retail operations, workforce planning, or operational optimisation in a multi-site environment
• Experience delivering productivity or cost-to-serve improvements with measurable outcomes
• Exposure to workforce, labour, SAP, POS, or operational performance data
• Experience working alongside field-based teams to drive store-level change

• Strong analytical and problem-solving skills with a practical, store-first mindset
• Ability to simplify complex data into clear, usable insights
• Confident communicator with strong influencing skills (without formal authority)
• Well organised and comfortable managing multiple priorities

Ngā painga - What we offer   

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Southern Cross plans for you and your family
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to  [email protected].  Accessibility support could include interview location, sign language interpreter, assistive technology.