Retail Store Manager - Palmerston

JobsCloseBy Editorial Insights

Oscar Wylee is seeking a full-time Retail Store Manager at The Plaza Palmerston in Palmerston North to lead a team, partner with Optometrists and Dispensers, and oversee daily operations, compliance and performance while delivering genuine customer care. You’ll manage rosters and budgets, drive labour efficiency, and stay hands-on in sales and patient care. About you: proven retail leadership that delivers results, experience with rostering or store performance, a passion for great customer experiences and coaching; no optical experience required, training provided. Apply with a CV that highlights leadership and outcomes, show willingness to learn optical retail, and you could earn up to 63k plus perks like free glasses every six months and family discounts. Shortlisted candidates only.

Role: 

As Store Manager for Oscar Wylee in The Plaza Shopping Centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store. 

Key Responsibilities: 

• Oversee store operations, compliance, and performance standards 
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands-on support in-store, assisting with sales, service, and patient care 
• Partner with Optometrists to ensure every customer receives an exceptional experience 

About You: 

• Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!) 
• Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.
• A passion for delivering great customer experiences 
• A keen interest in developing your skills in decision-making, coaching, and team culture
• No optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings: 

Up to 63k salary 

Perks: 

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year! 
• Work in our beautiful store located in Plaza Palmerston with plenty of parking spaces available. Check out our store page here!
• Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
• Career growth opportunities beyond retail - from area management, operations, or optometry

About Oscar Wylee 

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Palmerston store in Plaza Palmerston has plenty of retail, entertainment, and dining options.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers. 

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people. 

Visit our website for more information! 

Apply Now 

Ready to take the next step in your retail leadership career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.