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Continental’s Route Manager in Mansfield is the operational and leadership backbone of the Market and Vending business, driving route optimization, employee retention, compliance, and fleet and driver safety while linking centralized support with field staff to ensure seamless delivery and stellar guest experience. The role requires a bachelor’s degree or equivalent, 5+ years in route management or logistics in food services or vending, proven leadership of distributed teams, a clean driving record, and strong analytical and software skills. In your application, quantify improvements you have driven in route efficiency, retention, and safety, emphasize SOP compliance, staff training, and cross functional collaboration with product scheduling and marketing. Salary $60,000 to $62,000; full time onsite in Mansfield; solid benefits package including health 401(k) PTO and EAP.

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Route Manager

Department: Mansfield Account Managers 169001

Employment Type: Full Time

Location: Mansfield

Reporting To: Bill Dodson

Compensation: $60,000 - $62,000 / year

Description

The Route Manager is the operational and leadership backbone of Continental’s Market and Vending business. You will drive excellence in Route Optimization, Employee Retention, Compliance, and Fleet & Driver Safety. You will serve as the critical link between centralized support teams and field employees, ensuring seamless delivery, exceptional guest experience, and optimal operational efficiency.

Essential Duties & Responsibilities

Route Optimization (Market & Vending Routes)

• Analyze and design efficient delivery and service routes leveraging route optimization tools.
• Continuously refine route schedules to maximize driver productivity while maintaining superior guest experience.
• Collaborate with the scheduling and product team to ensure proper fulfillment and client satisfaction. 
• Monitor service frequency and adjust based on seasonal demand, traffic patterns, and customer preferences.
• Collaborate with internal teams on new installs, swaps, removals, etc. to ensure inventory integrity and proper service level. 

Employee Retention & Development

• Foster a positive, collaborative, and high-performance culture among drivers and field personnel.
• Lead the full employee lifecycle: recruiting, onboarding, training, coaching, and performance management.
• Implement incentive programs, mentorship models, and career pathways to boost retention.
• Serve as a role model by embodying Continental’s values of respect, integrity, and innovation.

Market & Vending Procedure Compliance

• Ensure strict adherence to all Standard Operating Procedures (SOPs) across all market and vending operations.
• Audit field operations for quality assurance, including food safety, merchandising standards (plan-o-grams), and cleanliness.
• Train staff regularly on operational updates, compliance requirements, and guest satisfaction benchmarks.
• Partner with Marketing to maintain a brand-consistent presence in client locations.

Fleet & Driver Safety

• Enforce Continental’s driver safety policies including vehicle inspections, safe driving practices, and accident reporting.
• Monitor fleet health and work proactively with maintenance teams for preventive servicing.
• Implement driver safety training programs and corrective action plans when necessary.
• Maintain compliance with regulations and ensure all drivers maintain required licenses.

Job Requirements

• Bachelor's degree in Business, Supply Chain, Sales, or equivalent industry experience.
• 5+ years of experience in route management, field operations, or logistics in food services or retail vending.
• Proven leadership experience with teams in distributed, route-based businesses.
• Valid Driver's License and clean driving record.
• Strong analytical skills to optimize routes, manage KPIs, and drive efficiency improvements.
• Excellent communication, organizational, and interpersonal skills.
• Technology-savvy with proficiency in Microsoft Office Suite and routing/logistics software.

Benefits

 We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that. 
 
 • Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program. 
 • Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program. 
 
 Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events. 
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