RTO Course Advisor

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Australian Trade Training College is seeking a full-time RTO Course Advisor to be the first contact in Brisbane, guiding learners through course options and converting enquiries into enrolments across channels. You will lead conversations about career goals, manage enrolment and onboarding, and maintain CRM records while collaborating with Heads of Department and the Business Development team. The ideal candidate builds rapport quickly, has customer service or sales experience, a consultative mindset, and strong attention to detail with targets. RTO or education background helps but isn’t essential. Apply by tailoring your resume to show multi-channel engagement, note Meadowbrook or Brendale availability, and confirm Australian work eligibility plus Blue Card and police check.

RTO Course Adviser – Join a Team That Changes Lives Through Education

Join Australian Trade Training College (ATTC) and help people take the next step in their careers through industry-focused training.

About the Role

You’ll be the first point of contact for prospective students, guiding them through course options and turning enquiries into enrolments.

This is a fast-paced, people-focused role where you’ll:

• Be the first point of contact for prospective students—via phone, email, and online channels
• Have meaningful conversations to understand career goals, skills, and training needs
• Provide clear, tailored course advice aligned to student outcomes
• Convert enquiries into enrolments using strong, ethical sales techniques
• Guide students through pre-enrolment, induction, and onboarding processes
• Accurately manage student records and bookings in systems
• Work closely with Heads of Department and Business Development teams to align opportunities
• Deliver outstanding customer service that builds trust and long-term relationships

What You Will Bring:

• A natural ability to build rapport quickly and communicate with confidence
• Experience in customer service, recruitment, sales, or contact centre environments
• A consultative mindset—you listen first, then recommend solutions
• Strong attention to detail and ability to manage multiple enquiries and systems
• A drive to meet targets and achieve outcomes
• Experience in RTO, VET, or education (highly regarded but not essential)
• Comfortable learning course offerings and funding options quickly
• Familiarity with CRM or customer service platforms is an advantage.

Why You’ll Love Working With Us:

• A role with purpose and impact—helping people build careers
• Supportive, collaborative team and leadership
• Career progression pathways within ATTC and the IntoWork Group
• Ongoing training and professional development
• Competitive salary + performance opportunities

If you’re passionate about helping people, confident on the phone, and ready to turn enquiries into real outcomes—we’d love to hear from you. Ideally this role would be based at our Meadowbrook Campus, but applicants for our Brendale Campus also considered.

Apply now and be part of a team that creates real career pathways.

Applicants must be eligible to work in Australia. Successful candidates will be required to hold a Working With Children Blue Card, pass a National Police Check, and provide suitable references.