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SALES ASSOCIATE, PART-TIME/SOFTLINES

Navy Exchange Service Command
14 hours ago
Part-time
On-site
United States-Illinois-Great Lakes

JobsCloseBy Editorial Insights

Join Navy Exchange as a part-time Softlines Sales Associate at Great Lakes, IL, with pay of $15.00+ DOE and a chance to work with a supportive sales team delivering excellent customer service. You'll greet customers, help them select merchandise, suggest add-ons like warranties and services, process transactions accurately, and keep displays neat while following store policies and dress code. The role involves light lifting up to 25 lbs and a part-time schedule of 20 to 34.5 hours, with eligibility for commission programs. No experience required; a high school diploma is preferred, and you must be a U.S. citizen or have lived in the U.S. for three years. Tips: tailor your resume to customer service, cash handling, and merchandising, show flexibility for shifts, and highlight readiness to learn NEX policies and systems.

SALES ASSOCIATE, PART-TIME/SOFTLINES

Job Number:

 260002C1 

Primary Location

: United States-Illinois-Great Lakes

Organization

: Service School Command Pay Range: $15.00+ DOE 

Job Summary:
Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations.

Duties and Responsibilities:
Greets, and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise, and suggests additional items to complement the customer's selections. Where applicable, offers customers the opportunity to purchase extended product warrantees. Explains coverage, benefits, and price.
Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible
Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc. Communicates product-related information to customers knowledgeably and legibly.
Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc.
Completes sales transactions efficiently. Thanks customers for their patronage.
As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner.
Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result.
Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft.
Unpacks, stages, and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.
Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely.
Eligible for and participates in applicable commission and gainsharing sales incentive programs.
Is required to lift up to 25 lbs as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc..
Performs other related duties as assigned.

MUST BE A U.S. CITIZEN, IF NOT, MUST HAVE LIVED IN THE U.S. FOR THREE (3) YEARS.

 

 

No experience required. High school graduate or equivalent preferred.

 

 

 

 

 

Schedule

: Part-time (20 - 34.5 hours)

Unposting Date

: Aug 15, 2026, 3:59:00 AM