Sales Associate-Retail

JobsCloseBy Editorial Insights

Roots is hiring a full‑time Sales Associate to work onsite in Rocky View, AB. Reporting to the Store Manager, this role focuses on delivering exceptional customer service, building relationships, and turning shoppers into loyal customers. You’ll bring apparel retail experience, comfort with cash handling and POS transactions, and the ability to maintain store standards, merchandise presentation, and loss prevention. A successful candidate is a self starter who communicates well, stays upbeat, and understands customer needs while building buy in for ideas and products. To apply, tailor your resume to highlight apparel sales wins, customer relationship skills, and merchandising success, and include a brief note tying your strengths to Roots values; be prepared to discuss availability for full time onsite. We thank all applicants, but only those most qualified will be contacted.

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NATURE & SCOPE:
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:
• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE
This is an opportunity to shape our company’s future by:
• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!
We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.