Sales Supervisor

JobsCloseBy Editorial Insights

Jamjoom Pharma is seeking a full‑time onsite Sales Supervisor in Dubai to lead a Medical Representatives team, achieve agreed territory sales targets, and build lasting partnerships with healthcare professionals and KOLs while delivering growth. The role covers sales performance, people development, field force effectiveness, customer management, market intelligence, and governance, with emphasis on coaching, forecasting, data dashboards, and compliant conduct. Ideal candidates hold a Bachelor’s in Pharmacy or related life sciences, have at least 5 years in pharma with 3 years UAE experience, and a proven record of meeting targets. To apply, tailor your CV to quantify results, spotlight UAE achievements and leadership impact, and show concrete examples of growth and collaboration.

Position – Sales Supervisor 

Location – Dubai, UAE 

Role Purpose:

The Sales supervisor is accountable for the achievement of the agreed sales projection within the assigned area/territory. To lead a team of field force sales professionals to achieve their sales targets. To ensure a long-term partnership with customers and key opinion leaders. Follow up the implementation of sales strategies to ensure profitable achievement and sales growth.

Key Responsibilities

Sales Performance & Business Delivery

• Achieve the agreed sales objectives and market share targets for the assigned territory.
• Execute sales activities and initiatives necessary to deliver business objectives.
• Participate in sales forecasting, business planning, and resource allocation.
• Continuously monitor sales performance and take corrective actions to address gaps and maximize opportunities.
• Ensure effective execution of brand strategies, promotional campaigns, and commercial initiatives.

Team Leadership & People Development

• Lead, motivate, and develop a team of Medical Representatives to achieve individual and team objectives.
• Foster a high-performance culture and cultivate a winning team attitude.
• Conduct regular field coaching sessions and provide constructive performance feedback.
• Develop and monitor Individual Development Plans (IDPs) for team members.
• Support talent development, succession planning, and employee engagement initiatives.

Field Force Effectiveness

• Monitor sales force productivity through visit plans, field coaching reports, and performance dashboards.
• Ensure effective territory management and customer coverage.
• Review business reports and sales activities to identify opportunities for improvement.
• Maintain high standards of execution and accountability within the team.

Customer & Stakeholder Management

• Build and maintain strong relationships with healthcare professionals, customers, and Key Opinion Leaders (KOLs).
• Implement customer-centric strategies to enhance customer satisfaction and loyalty.
• Collaborate effectively with cross-functional teams to support business objectives.
• Represent the company professionally and strengthen its reputation in the market.

Market Intelligence & Business Development

• Monitor market trends, customer needs, and competitor activities.
• Provide timely market feedback and recommend appropriate actions and business opportunities.
• Identify and capitalize on new business opportunities to expand market presence and drive growth.
• Support the launch and growth of new products and strategic initiatives within the territory.

Compliance & Governance

• Ensure full compliance with company policies, SOPs, ethical standards, and regulatory requirements.
• Maintain accurate and timely business reports and documentation.
• Promote a culture of integrity, accountability, and compliance within the team.
• Serve as a role model by demonstrating leadership, professionalism, and company values.

Qualifications & Experience

• Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related healthcare discipline.
• Minimum 5 years of experience in the pharmaceutical industry.
• Minimum of 3 years of relevant experience in the UAE is required.
• Proven track record of consistently achieving or exceeding sales targets.
• Previous experience in team leadership, coaching, or mentoring is preferred.