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Sales Support Coordinator - Luxury Audio

HARMAN International
1 day ago
Full-time
On-site
Amsterdam, 07
€36,750 - €53,900 EUR yearly

JobsCloseBy Editorial Insights

HARMAN International’s Sales Support Coordinator – Luxury Audio in Amsterdam is an end-to-end order-to-cash role supporting premium brands like JBL and Harman Kardon, focusing on Nordics and Luxury Audio. You’ll handle order entry through invoicing, coordinate with the distribution center and logistics partners, monitor shipments and backorders, and resolve customer queries in a fast-paced matrix environment. English fluency, a customer-service mindset, and SAP/ERP experience are essential, with strong Excel and CRM skills. A bachelor’s degree is nice to have. The role offers hybrid work up to 40% from home and a salary range of €36,750–€53,900. Apply via the official Harman careers page and highlight SAP, order management, compliance, and cross-functional collaboration.

General information

Location:
Amsterdam - Amsterdam, Netherlands
Job Family:
Sales
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
U3
Job ID:
R-54585-2026

Description & Requirements

Have you heard of JBL or Harman/Kardon, some of the world’s leading audio brands?

The market we are leading in is fast paced, fun and dynamic. Our headphones, portable speakers and home entertainment systems will become your area of expertise.

At HARMAN, you have more than a career. Our agile culture gives you the chance to rapidly develop your skills, learn quickly and find ways to create excellent results. We invite you to constantly challenge yourself, cultivate new ideas, work on something new and enhance your abilities. There are many great opportunities across all our HARMAN divisions and locations. Like this one.

You will join our Sales Support department based in Amsterdam, The Netherlands, in the position of: 

Sales Support Coordinator – Nordics & Luxury Audio

A Career at HARMAN Lifestyle:

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

  • Contribute your talents to high-end, esteemed brands like JBL, Harman Kardon, Mark Levinson and Revel.
  • Unite your passion for audio innovation with high-tech product development.
  • Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role:

The Sales Support Coordinator is responsible for administrative processing of orders from order entry to invoicing, receipt, investigation, and subsequent resolution of customer queries / issues for their customer base. You will be responsible for the compilation and analysis of customer accounts, shipments, backorders etc. and constant monitoring of and communication to customers. As a Coordinator you are focused on providing premium service to customers of premium brands.

What You Will Do:

The Sales Support Coordinator is responsible for the End-to-End order to cash process of designated customers from communication and coordination with customers, D.C. and logistical partners.

  • Strong customer focus orientation: Constant monitoring of and communication to customers regarding their orders status, shipment planning, documentation, and scheduling.
  • Close communication with our distribution center & logistic partners regarding shipment planning, creation of customs documents etc.
  • Compilation and analysis of customer accounts, shipments, requirements, etc.
  • Order Entry in SAP, Open Order Management including resolving stock availability, pricing etc. issues.
  • Invoice creation in SAP, including Proforma creation and handling custom documents.
  • Delivery Note Creation including manual POD creation, providing specific D.C. and carrier documentation.
  • Coordination with D.C. and customer for time slot bookings and shipment pickups.
  • Agent of Compliance to our SOX narratives. Responsible for identifying and escalating breaches of our codes of conduct.
  • Entry of credit documents for customers.
  • Entry of product return documents in SAP as well as the subsequent handling of the actual returns.

What You Need:

  • Fluent in English, both written and verbally is a must.
  • Preferably previous experience in a similar role.
  • Customer Service minded mentality.
  • Ability to work effectively within a matrix environment.
  • Experience with MS office suite, especially excel.
  • Experience with SAP ERP and/or a similar ERP system is highly preferred.

What is Nice to Have:

  • Bachelor’s degree in business administration or a Commercial degree.
  • Experience with SAP ERP and/or a similar ERP system are highly preferred.
  • Experience with Sales Force or similar CRM system are highly preferred.
  • Forward thinking mindset.
  • Ability to quickly adapt in a fast-paced changing environment.

What We Offer:

  • A flexible work schedule where you will be able to work from home up to 40% and the remaining days in in a fantastic new office at Houthavens, Amsterdam.
  • You are going to work in an international team within a friendly global working atmosphere.
  • HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation.
  • Top-notch employee discounts on world class HARMAN/Samsung products (JBL, HARMAN Kardon, Bowers & Wilkins, AKG etc.)
  • Professional development opportunities through HARMAN University’s business and leadership academies.
  • Internal talent management leadership acceleration programs.
  • “Be Brilliant” employee recognition and rewards program.
  • A unique opportunity to contribute to drive revenue growth and nurture strategic trust-based relationships.

Join HARMAN and discover a world of endless possibilities!

#LI-AB2

#Hybrid


Pay Transparency
€ 36,750 - € 53,900
The above represents the annual gross base salary range for this role.

Variable compensation and allowances: Dependent on the position offered, other forms of compensation may also be available, such as quarterly or annual bonus pay, commission payments, long term incentive compensation, or certain allowances. Further details will be made available as part of the recruitment process.

How we set pay: The pay posted is a reasonable estimate of the wage range anticipated for this position. Pay is determined using objective, job-related criteria such as relevant experience, skills, role scope/responsibilities, and location-based market factors (where applicable). In appropriate circumstances, based on objective, job-related factors, the final determination on pay may deviate from the posted range.

Pay history: Please do not include current or past pay information in your application. We do not request pay history as part of our recruitment process.

Benefits: HARMAN is interested in supporting the health and wellbeing of employees and offers a range of benefits. Offerings vary by country and employment arrangement and reflect a combination of statutory requirements and company-provided programs. These may include paid time off and holidays, sick and family leave, as well as health and wellbeing support and retirement or savings plans where applicable, along with other locally relevant benefits. Further details will be made available as part of the recruitment process.

About HARMAN: Where Innovation Unleashes Next-Level Technology 
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.  

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. 

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!  

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected].

You Belong Here 
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.  

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com) 

HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected]. Requests will be considered on a case-by-case basis in accordance with applicable law.