Sales Team Lead- BSBI (m/f/d)

JobsCloseBy Editorial Insights

BSBI is seeking a Sales Team Lead in Berlin to mentor a team of Programme Advisors and guide prospective students from inquiry to enrollment while achieving sales, conversion, and service quality targets. The role blends leadership, coaching, and hands-on selling, with KPI tracking, CRM hygiene, and close collaboration with Marketing, Admissions, Finance and Academic teams. A successful candidate will have proven leadership in sales or student recruitment, a data-driven mindset, and excellent communication, with experience using CRM systems (Salesforce or HubSpot). To apply, tailor your resume to quantify improvements in conversion or cycle times, highlight CRM proficiency and coaching results, show multilingual ability, and confirm availability to start ASAP on-site in Berlin.

---

We are looking for a new colleague to join our Sales Team in Berlin on a full-time basis /40 hour a week starting as soon as possible. 
 
The Opportunity:

The Team Lead will oversee a team of Program Advisors responsible for promoting BSBI's programme portfolio to prospective students and supporting them through the entire application journey from initial inquiry to tuition fee payment.
 
This role combines leadership, coaching, and operational oversight with hands-on sales activity. You will play a pivotal role in shaping the team’s success by fostering a high-performance culture, improving processes, and ensuring every prospective student receives outstanding support and guidance.

Your tasks:

• Lead, coach, and develop a team of Programme Advisors to achieve and exceed sales, conversion, and service quality targets.
• Manage and monitor team performance through regular one-to-ones, call reviews, and KPI tracking, identifying areas for improvement and implementing action plans.
• Monitor and support the full sales cycle, from initial inquiry to enrollment, ensuring consistent follow-up and a seamless applicant experience
• Oversee accurate and timely management of leads, applications, and communications within CRM and other systems.
• Ensure consistent delivery of high-quality advice on programmes, career pathways, and study options, adapting to different communication styles and needs.
• Collaborate closely with Marketing, Admissions, Finance, and Academic teams to ensure a smooth and efficient applicant experience.
• Analyze performance data to identify trends, optimize conversion strategies, and enhance operational processes.
• Maintain a professional and positive representation of BSBI across all student interactions and external communications.
• Encourage continuous improvement and innovation within the team by sharing best practices and contributing ideas to streamline workflows.

• Proven experience in sales, student recruitment, or consultative account management (preferably in education or service-based sectors).
• Demonstrated success in leading or mentoring a team.
• Strong understanding of the student recruitment process, from inquiry to enrollment.
• Excellent communication, interpersonal, and leadership skills.
• Data-driven and results-oriented mindset with experience in performance analysis and reporting.
• Proficiency with CRM systems (e.g., Salesforce, HubSpot) and MS Office tools.
• Highly organized, adaptable, and proactive.
• Fluent English required; additional languages (especially German) are an advantage.

•    An international environment with a multicultural audience and a meaningful social impact
•    Support in achieving your professional goals and development
•    Opportunities for career growth alongside BSBI, including leadership roles
•    Extensive training to equip you with the knowledge and skills needed to excel
•    Work in a young, dynamic and positive culture that fosters collaboration 
•    Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI