Capgemini is seeking a Salesforce CRM Technical Architect onsite in Utrecht with 12+ years IT and 10+ years Salesforce experience, emphasizing Financial Services Cloud and Agentforce, enterprise integrations, and Legacy-to-Salesforce programs. You will lead architecture, design, and delivery of scalable, secure Salesforce solutions, drive end-to-end migration projects, and architect FSC features such as Client 360 and Relationship Groups, plus integration strategies using MuleSoft and Dell Boomi. Strong leadership, stakeholder management, and client-facing skills are essential, as is hands-on expertise in Apex, LWC, Flows, and Platform Events with a focus on KYC AML GDPR compliance. Preferred certifications include Salesforce Application and System Architect, AI Specialist, Data Cloud, FSC Accredited Professional, MuleSoft. Tailor your resume to showcase FSC Agentforce experience and concrete delivery outcomes.
Salesforce CRM Technical Architect
Location: Utrecht, Netherlands (Onsite)
Experience: 12+ Years Overall | 10+ Years Salesforce Experience
Role Summary
Seeking an experienced Salesforce CRM Technical Architect with expertise in Financial Services
Cloud (FSC), Agentforce, enterprise integrations, and Legacy-to-Salesforce transformation
programs. The candidate will lead architecture, design, and delivery of enterprise Salesforce CRM
solutions.
Key Responsibilities
1 Design scalable and secure Salesforce CRM solutions leveraging FSC and Agentforce.
2 Lead end-to-end Legacy-to-Salesforce migration programs including assessment, mapping,
ETL, reconciliation, and cutover.
3 Architect FSC solutions using Client 360, Financial Accounts, Relationship Groups, Person
Accounts, Action Plans, and Interaction Summaries.
4 Define integration strategies using REST/SOAP APIs, MuleSoft, Dell Boomi, and enterprise
middleware.
5 Provide technical leadership on Apex, LWC, Flows, Platform Events, and Salesforce best
practices.
6 Drive AI-powered customer engagement solutions using Agentforce.
7 Ensure compliance with KYC, AML, GDPR, and security standards.
8 Collaborate with business stakeholders, architects, and delivery teams.
Primary Skills
Salesforce Financial Services Cloud (FSC), Agentforce, Apex, Lightning Web Components (LWC),
SOQL/SOSL, Salesforce APIs, Data Cloud, MuleSoft, Dell Boomi, REST/SOAP Integrations, Data
Migration & ETL, Security & Sharing Model, Enterprise Solution Architecture.
Mandatory Requirements
1 12+ years of IT experience with minimum 10+ years in Salesforce.
2 Mandatory hands-on experience with Salesforce Agentforce implementations.
3 Minimum 3+ years of Financial Services Cloud (FSC) experience.
4 Proven experience leading Legacy-to-Salesforce migration projects.
5 Experience delivering enterprise-scale Salesforce transformation and integration programs.
6 Strong stakeholder management and client-facing experience.
Preferred Certifications
Salesforce Application Architect, System Architect, AI Specialist, Data Cloud Consultant, FSC
Accredited Professional, MuleSoft Certification.