Security Officer

JobsCloseBy Editorial Insights

Certis Australia is seeking permanent part-time Security Officers to join the Gold Coast team in Southport, delivering a visible safety presence within the rail network, assisting passengers, resolving issues, and keeping services safe and efficient. The role emphasizes customer service, de-escalation, crowd control, and teamwork in a dynamic environment. Essential requirements include a current Queensland Security Licence (Crowd Control and Unarmed), a valid driver’s licence, First Aid and CPR, ability to obtain Rail Category 3 Medical Clearance, and availability for rotating shifts including weekends. In return you’ll gain clear career progression, leadership programs, a supportive culture, and well-being benefits. To apply, tailor your resume to frontline service and incident handling, complete the virtual interview promptly, and demonstrate proactive communication and collaboration.

🚆 Make a Real Impact – Join Certis as a Security Officer on the Gold Coast

Looking for more than just a job? Ready to build a career where every shift matters?

At Certis, we’re on the lookout for motivated, professional individuals to join our team as Permanent Part-Time Security Officers on the Gold Coast. This is your chance to step into a meaningful, people-focused role where you help keep the community safe while growing your career.

Why You’ll Love This Role

This isn’t your typical security position. You’ll be at the heart of the public transport network—supporting commuters, solving problems, and making a genuine difference every day.

You’ll be:

• A visible and trusted presence in rail environments
• A friendly face helping passengers navigate their journeys
• A calm problem-solver in challenging situations
• A key player in keeping services safe, smooth, and efficient

No two days are the same—and that’s exactly what makes this role rewarding.

What You’ll Be Doing

• Providing a strong and approachable safety presence
• Delivering exceptional customer service to the public
• Assisting with directions and general enquiries
• Managing and de-escalating conflicts professionally
• Supporting crowd control and access operations
• Working closely with a supportive, team-first environment

What You’ll Need

• Current QLD Security Licence (Crowd Control & Unarmed)
• Valid Driver Licence
• First Aid & CPR Certificate
• Ability to obtain Rail Category 3 Medical Clearance
• Availability for rotating shifts (including weekends)
• Strong communication skills and a proactive attitude

What You’ll Get in Return

At Certis, we invest in our people. This is more than a role—it’s a pathway to growth.

✨ Career Development

• Clear progression opportunities
• Access to leadership programs and global projects

🤝 Supportive Culture

• Inclusive team where your voice is valued
• Strong focus on teamwork and respect

💸 Great Perks

• Discounts at 400+ retailers for you and your family
• Employee Assistance Program (EAP)
• Well-being support across mental, physical, and financial health

Once you’ve submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you’ve finished your virtual interview, our hiring managers will review all candidates. If you’re successful in progressing to the next stage, we’ll be in touch to let you know what’s next.

Diversity Statement 

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter. 

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

•   NSW 400674602 

•   ACT 17501220 

•   QLD 41315 

•   WA SA48240 

•   NT 345 

•   SA ISL 178143 

•   TAS 3020 

Certis Security Australia Pty Ltd

•   NSW 405149073 

•   ACT 17501742 

•   QLD 3158254 

•   WA SA 72311 

•   SA ISL 235794 

•   VIC Z05 798 61S

•   VIC Z05 798 40S

•   NT 1093

•   TAS 458596293