This part-time role at The Warehouse Eastgate is a frontline customer service position guiding customers at self checkouts, keeping areas tidy, and supporting loss prevention, with Saturday 4pm to 12:30am. The ideal candidate brings a friendly attitude, strong communication, and comfortable standing; retail or hospitality experience helps but is not essential. Show how you handle busy moments, help customers quickly, and stay calm under pressure, proving reliability and teamwork. In your application tailor your CV to highlight customer service strengths, Saturday availability, and a readiness to learn, while noting alignment with brand values and interest in progression and benefits like Team Card and paid Leave.
Ko wai mātou – Who we are
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Te kaupapa o te tūranga - The purpose of the role.
Hours of work:
Often serving as the last point of contact, you'll be helping our customers through our self checkouts. Whether it providing them with speedy service or helping them pack their bags. You'll have the patience and resilience to handle even the most challenging situations easily, ensuring every customer leaves with a smile. As a mobile member of the team, you'll be quick on your feet, guiding customers to the next available checkout and responding to their needs with precision and efficiency.
You'll also be an integral part in assisting our loss prevention team, bringing concerns to their attention and ensuring the area is always customer-ready, with bags stocked and areas tidy.
If you've got what it takes to excel in this role, we'd love to hear from you!
He kōrero mōu ake - About you
Having experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it's not essential. Good communication skills are essential, and a positive attitude with a willingness to learn is a must. Additionally, you should be comfortable standing for long periods.
Tā mātou tāpaetanga – What we offer