Senior Coordinator Revenue Management

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The Senior Coordinator Revenue Management at Hapag-Lloyd in the United Arab Emirates is tasked with supporting revenue optimization by analyzing performance, producing actionable insights, and enhancing reporting and analytics to drive profitable growth and customer value. The role reports to the Senior Manager Revenue Management and focuses on tracking KPIs, monitoring volume trends and market rate developments, governing accessorial charges, and delivering ad hoc analyses and automated tools that improve decision making. To apply effectively, highlight a proven track record in quantitative business analysis within revenue management or analytics, emphasize advanced math and data science foundations, including Python or R, SQL, Tableau, and automation projects that replaced manual processes, and illustrate cross-functional collaboration and ability to build consensus. Also show measurable results and readiness to work onsite in the UAE.

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As a Senior Coordinator Revenue Management, you will support revenue optimization by monitoring commercial performance, producing actionable insights, and improving reporting/analytics to help drive profitable growth and customer value

Reports to: Senior Manager Revenue Management

 

Tasks and Responsibilities

• Analyze and summarize performance reports to track product and commercial KPIs and identify opportunities/risks.
• Monitor volume trends and market rate developments; highlight exceptions and potential revenue leakage.
• Track and report accessorial charges, ensuring visibility and governance.
• Deliver ad hoc analyses to support problem solving, auditing, and revenue optimization initiatives.
• Build and maintain analytical tools and models (including machine learning where applicable) to automate manual processes and improve decision making.
• Collaborate with cross functional stakeholders to align on findings, priorities, and actions.

 

Requirements for the Role

• University degree with several years of experience performing quantitative business analysis with a background in either revenue management or analytical function. 
• Strong analytical skills and mathematic proficiency, to include advanced. 
• Fundamentals of Data Science, Data mining (Python/R programming), Algorithms and data structure, SQL, Tableau, Microsoft.
• Automation expert (Developing tools that translate the manual user processes into automated processes).
• Ability to think quantitatively, quickly analyze reports and data to prioritize opportunities.
• Comfortable processing data and drawing actionable conclusions to move forward.
• Able to drive consensus among key stakeholders with diverse needs and interests. 

With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.