Senior Enterprise Transformation Lead

Foodstuffs is hiring for a Senior Enterprise Transformation Lead to steer its biggest programmes from early shaping through to delivery and measurable results. The company behind New World, PAK’nSAVE and Four Square operates more than 300 stores with a wide team of over 27,000 Foodies across Te Ika-a-Maui. This role sits in the Finance function within Enterprise Transformation and is based onsite in Mangere, NZ as a full-time position. It’s suited to someone who enjoys working with executives to turn strategy into practical plans and who wants to guide a team while delivering change that matters for members and customers.

In this role you’ll focus on Retail and Customer initiatives, partnering with senior leaders who care about how members engage with the business and how loyalty is built. You’ll be trusted to move strategy into actionable programmes, maintaining momentum and clear value throughout the journey. Reporting to the Head of Enterprise Transformation, you’ll lead a small team of 2–3 Enterprise Transformation Leads and project managers, while also steering enterprise-level programmes yourself. The work spans across the Co-op nationally, connecting with colleagues and partners from around the country.

What you’ll do sits at the heart of shaping outcomes, ensuring investments are well-founded and adopted. You’ll work with executives to keep priorities, risks, timings and trade-offs visible, while bringing a product mindset to demonstrate the value each change will deliver for customers and members. You’ll own business cases to help executives decide where to invest, design short trials to test ideas before committing, and provide clear, honest options to sponsors. Collaboration with technology, product, finance and change teams is essential, as is coaching your team to strengthen planning, tracking benefits and making solid decisions. You’ll also look for simpler, faster ways of working, including thoughtful use of AI tools.

Making a roadmap that makes sense

Day to day, you’ll guide strategic programmes across Retail and Customer, keeping a clear view of priorities and how different workstreams align. You’ll shape and deliver change in a way that makes the intended customer and member value obvious, and you’ll design and run focused trials to validate ideas before broad rollout. You’ll prepare options and advice for executives with business cases that illustrate potential value and return on investment. You’ll collaborate with technology, product, finance and change teams to bring everything together, and you’ll support your team by coaching them, refining how benefits are planned and tracked, and helping leaders make pragmatic, well-judged decisions. You’ll also seek faster, simpler ways of working and be comfortable leveraging AI tools where they add value.

Must-haves and nice-to-haves

• More than 10 years spent in enterprise transformation, leading or delivering complex programmes within a large organisation
• A proven track record of owning business cases and demonstrating the value those investments deliver, not just delivering projects
• Experience in customer engagement or loyalty, with a product-minded approach focused on delivering real value
• Confidence working with executives and advising on investments in the multi-million-dollar range
• Experience leading, coaching or managing senior delivery professionals
• Practical know-how of Agile, Waterfall, product-led and blended approaches, with the judgement to apply the right mix
• An ability to simplify complex issues and have frank, constructive conversations with stakeholders

• A retail background is a real plus, as would experience working in a cooperative across the North and South Island

Perks, schedule and practical details

The role is full-time and onsite in Mangere, NZ, with a benefits package designed to support your wellbeing and development. You’ll have access to free car parking with EV plugs, Southern Cross health insurance, an onsite cafe with subsidised meals, a mini mart and a 5% discount at the company’s retail stores. Flexible working options are available, plus a birthday day off and long service leave. The company also runs in-house learning and development programmes, offers flu vaccinations, and hosts social networks called Tribes to connect colleagues across the organisation. Diversity & inclusion are emphasised, and accessibility support is available if you need it; reach [email protected] for assistance with accessibility needs in the recruitment process.

If you’re eager to bring a broad transformation toolkit to a large, community-focused co-op and you enjoy partnering with executives to make smart, measurable change across Retail and Customer, this could be the right next step for you.

Tips for showing up strong in your application

Lead with the experience that matches this role: place your most relevant enterprise transformation work front and centre on your resume, especially programmes in retail or loyalty that required building a business case and proving value.

Demonstrate your must-have skills with concrete examples: describe times you advised executives on multi-million-dollar investments, mentored senior delivery professionals, and chose the right mix of Agile, Waterfall or product-led approaches to deliver outcomes.

Be prepared to talk through how you translate strategy into delivery plans and tests: share a story about shaping an idea into a plan, running a short trial that validated value, and moving to a broader investment with clear benefits tracked.

Ask a thoughtful question that shows you’re aligned with this team’s priorities: inquire about the current top priorities for Retail and Customer over the next 12 to 24 months, and how success is measured for those programmes.