Senior Global Relationship Manager

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Haworth seeks a Senior Relationship Manager in New York to target and secure accounts, convert clients to Haworth solutions, and coordinate resources to hit revenue quotas and product mix goals. You will develop strategic plans, identify opportunities and build trusted relationships with real estate and A&D professionals. Expect up to 80 percent travel, a CRM pipeline, and negotiating long-term partnerships. Requirements include a bachelor’s degree and 7 years of consultative B2B sales or 5 years with a master, plus right to work in the US with no sponsorship. To apply, showcase account leadership, measurable wins, CRE or interiors experience, stakeholder influence, cross-functional collaboration, and a passion for workspace innovation.

Join the Future of Workspace Innovation at Haworth
Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture – we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here!

Job Overview

We are currently looking for a Senior Global Relationship Manager to join our team in New York, NY.
 

As a Senior Global Relationship Manager, you will:

Actively target and secure large, competitively held global accounts to drive market share growth. Engage in high-level business discussions with key decision makers to establish trusted-advisor relationships and convert clients to Haworth solutions. Serve as the primary liaison for all account activities, coordinating resources and executing business plans to achieve revenue, quota, and product mix goals.

Essential Functions

• Develops and executes strategic business plans for targeted accounts to drive revenue and market share growth.
• Identifies global client opportunities through market exploration and aligns coverage strategies with local sales teams and dealers and drives execution to secure new accounts.
• Leverages Haworth tools, trend insights, and competitive analysis to shape account strategies and position Haworth solutions as business performance drivers.
• Builds relationships with market influencers-real estate, A+D professionals, and senior executives to uncover early opportunities, increase brand exposure, and influence Haworth specifications.  
• Establishes trusted-advisor relationships by mapping stakeholder priorities, diagnosing workspace challenges, and delivering tailored solutions that expand influence and uncover new revenue opportunities.
• Structures and negotiates agreements to secure long-term client partnerships while maintaining competitive advantage.
• Proactively manages client relationships, anticipating issues and coordinating resources to ensure successful outcomes.
• Develops strong pipeline plans and uses CRM tools to track opportunities and monitor account activity, ensuring smooth transition to Global Account Executives once the account is secured.
• May travel up to 80% to meet face to face with clients, influencers, and dealers including international travel.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

Education:

• Bachelor’s degree in business, sales, architecture, interior design, marketing, communications or equivalent.
• Education Equivalency: 
  • Associate's degree plus 2 years related experience or,
  • High school diploma plus 4 years related experience. 

Work Experience:

• 7 years experience in consultative business-to-business selling, solutions-based sales role with a history of managing large-sized clients with significant deal size and delivering complex solutions with Bachelor's Degree
• Or 5 years experience in consultative business-to-business selling, solutions-based sales role with a history of managing large-sized clients with significant deal size and delivering complex solutions with Master's Degree
• Military Equivalency: https://www.mynextmove.org/vets/find/military

Additionally:

• Ability to work in New York, NY without relocation assistance.
• Current and continuing right to work in the United States without sponsorship.

Preferred Qualifications

• Strong presentation and communication skills
• Contract office furniture or commercial interiors experience
• Experience in commercial real estate, project management or architecture & design

Compensation and Benefits

Haworth offers a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, sales incentive bonuses may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet our member needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan, tuition reimbursement, paid volunteer time, and much more. Additional details about total compensation and benefits will be provided during the hiring process. This role offers a salary range of 140k-170k, depending on candidate experience, education, and skill set.

Design your future with Haworth
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• Tuition Reimbursement
• Volunteer Time Off
• Parental Leave
• Pet Insurance
• Zero Waste to Landfill 

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