Senior Home Loan Officer

JobsCloseBy Editorial Insights

STCU seeks a Senior Home Loan Officer in Spokane Valley to manage high‑volume mortgage lending including FHA/VA, and to train and mentor other officers while ensuring compliance with STCU standards and secondary market rules. You’ll interview and process first mortgage applications, evaluate credit and title reports, set timelines, attend closings, and cultivate member relationships while coordinating with branches and partners to maximize referrals. Requirements: at least five years of mortgage lending experience, NMLS registration, strong knowledge of FHA/VA guidelines, and MS Office proficiency. To apply, tailor your resume to show mentoring and concrete loan metrics, highlight a member‑centered approach, and confirm onsite availability.

Company Description

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits: 
•  Paid time off plus 11 paid holidays!
•  Medical, dental, vision and life insurance 
•  Training and career development
•  Success sharing plan
•  401(k) matching contributions
•  Tuition reimbursement

An overview of the benefits can be found here or here: https://stcu.org/here-for-good/about-stcu/careers/benefits
Salary range: $20.19 - $51.00+ per hour

Job Description

A Senior Home Loan Officer is responsible for performing high volume, accurate and timely Real Estate lending functions, including government loans (FHA/VA), in alignment with STCU loan standards and procedures. This position also provides training, mentoring and support to other Home Loan Officers.

Mortgage Loan Production

• Interview and process first mortgage loan applications, ensuring accurate information.
• Evaluate loan applications, credit reports, title reports, appraisals, inspections and supporting documentation; making mortgage loan recommendations while conforming to guidelines of STCU policies and/or secondary market guidelines.
• Set clear expectations with members on timelines, loan conditions and closing dates.
• Develop working knowledge of Government (FHA/VA) lending guidelines and procedures.

Relationship Development/Service

• Deliver quality service to members in order to develop and nurture real estate relationships and increase referrals.
• Develop and maintain relationships with branch employees, as well as business partners for training on real estate products and referral development.
• Attend all closing meetings for purchase transactions.
• Take ownership of issues by acting as the members advocate. Follow through on all commitments.
• Achieve a high level of efficiency in real estate transactions to meet the members’ needs and maximize production.
• Provide members with solutions to financial needs recommending appropriate STCU products and services. 
• Identify and coordinate opportunities with other departments maximizing their expertise to fulfill corporate objectives and extend financial aid.

Qualifications

Knowledge, Skills and Abilities

• A minimum of five years mortgage lending experience in a financial services environment.  This includes knowledge of mortgage terms, title insurance, and required mortgage processing procedures.
• Previous experience in mentoring, training, and/or coaching strongly preferred.
• This includes knowledge of mortgage terms, title insurance and required mortgage processing procedures. 
• National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008 is required.
• Ability to acquire and maintain knowledge of Government (FHA/VA) lending guidelines and procedures.
• Proficient knowledge of MS Office programs including Outlook, Word and Excel.

Physical Abilities

• Must be able to regularly talk, hear, see and operate a computer keyboard and mouse.
• Occasionally lift, pull/push, and carry up to 10 pounds.

Work Environment

• Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting.
• Exposure to high-stress, fast-paced, deadline-oriented environment.

Additional Information

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