Senior Manager Software Technology Platforms

JobsCloseBy Editorial Insights

ICBC is seeking a Senior Manager Software Technology Platforms to align software development with infrastructure and the cloud strategy, leading platform hosting services and partnering with line of business relationship managers to meet business and operational goals. The role emphasizes proactive risk management, cloud practice development, budget oversight, and continuous service improvement while guiding staff through transitions as technology migrates to cloud. To succeed, highlight a bachelor’s degree in computer science or a related field, proven enterprise IT leadership, experience delivering enterprise services, change management capability, and strong communication and presentation skills. In your application, demonstrate tangible outcomes, tailor your resume to cloud and platform operations, and note accessibility needs or interest in ICBC talent communities. It is hybrid, based in North Vancouver, onsite with some BC remote days, and grounded in ICBC’s collaborative, straightforward, knowledgeable culture.

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [email protected] – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

ICBC is seeking a Senior Manager Software Technology Platforms to join our dynamic and growing team. This role is critical to aligning software development with infrastructure both in our current environment and as we move to cloud.

Position Highlights:

• Lead the Software Technology Platforms teams providing platform hosting services in support of all of ICBC’s lines of business.
• Align the outcomes required to support business change with the needs of infrastructure.
• Proactively identify and manage business and project risks, and the timely resolution of issues and problems.
• Assist in the development of cloud practices and standards, and the delivery of ICBC’s cloud strategy.
• Maintain partnerships with line of business relationship managers to successfully support business and operational goals.
• Develop and coach managers and staff in alignment with cultural goals.
• Guide staff through career transitions as technology capabilities migrate to cloud.
• Assist in managing the daily operations and budgets of the Technology Operations department.
• Manage the operational relationships and contracts for key vendors.
• Ensure continuous improvement in service delivery.

Position Requirements:

• Bachelor’s degree in computer science, information systems, or a related field/equivalent experience.
• Proven experience in IT leadership roles providing enterprise services.
• Ability to work with business partners to deliver on corporate priorities aligned with enterprise governance.
• Strong understanding of change management and leading teams through change with positive outcomes.
• Strong communication and presentation skills.

Position Information:

• ICBC provides comprehensive and flexible benefit coverage to all eligible employees including a defined benefit pension plan.
• Three options of health and dental coverage. Two of those options fully paid by ICBC and with access to Flex credits.
• 100% employer paid life insurance, long term disability and travel insurance.
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks plus 85% of your pay for a subsequent period of up to 9 weeks.
• Additional optional insurance coverages.
• Only candidates legally entitled to work in Canada will be considered for this position.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.

#IND1