Senior Personal Banker- Loan DST

JobsCloseBy Editorial Insights

Mashreq is seeking a Senior Personal Banker- Loan DST to sell the full range of personal banking products to retail prospects while maintaining strong relationships with existing clients in the UAE, in a full-time onsite role. You will aim to meet monthly sales targets, prospect in targeted segments, present products ethically and professionally, and, when appropriate, manage a portfolio of approved companies. The role includes micro marketing, handling objections, ensuring end-to-end turnaround time and quality per guidelines, and strict KYC, FATCA and AML compliance with CRM updates. Success requires confidence, persistence, strong product knowledge, and 2 years of sales experience. In your application, quantify achievements, highlight CRM usage and compliance training, and show how you close end-to-end deals in a fast-paced UAE banking environment.

Sell entire range of personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

Key Result Areas

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits. 
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner. 
• Relationship manage (where required) a portfolio of approved companies by developing key contacts and relationships 
• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities. 
• Handling objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions. 
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts. 
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
• Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.
• Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank. 
• Should have complete product & policy information to ensure necessary documents are provided by the customer before submission to ensure smooth TAT.
• Sales profile that require confidence, persistence, personality and verbal written 
• Good knowledge of products, service policies and processes of Retail Banking. 
• Any discipline with 2 years sales experience