Senior Project Manager

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ADP is hiring a Senior Project Manager for Enablement Services in Workforce Software, a full time hybrid role based in North Sydney. You will oversee partner led implementations, own issue resolution, guide partner onboarding and best practices, drive process improvements, coordinate stakeholder communication and connect partners with the right technical resources. Ideal candidates bring 5+ years in SaaS or enterprise project management, plus experience in partner enablement or managing a global outsourced professional services network, and strong knowledge of HR, Payroll or Workforce Management software with WorkForce Software a plus. Proficiency in JIRA, Confluence, Salesforce and OpenAir matters, along with adaptability and up to 20% travel, hybrid work 3 days in the office. Degree not essential; military experience valued. Apply with concrete partner delivery outcomes, budgets, timelines and cross functional impact.

Position Title : Senior Project Manager (Enablement Services - Workforce Software) 

Position Purpose : Empowering the partner community through education, support and collaboration.

Key Responsibilities:

• Project Execution & Delivery – Oversee partner-led implementations, ensuring alignment with scope, timelines, and budget.
• Issue Resolution – Act as the main point of contact for delivery issues, risks, and escalations.
• Partner Enablement – Guide partners through project onboarding, best practices, and implementation methodologies.
• Process Improvement – Analyze partner delivery trends and refine processes for better deployments.
• Stakeholder Communication – Align internal teams, manage expectations, and report on project status.
• Technical Resource Connection – Ensure partners access the right technical support at key milestones.

Skills & Experience:

• 5+ years in project management (SaaS, enterprise software, or tech solutions).
• Experience with partner enablement or managing a global outsourced professional services network.
• Expertise in HR, Payroll, or Workforce Management software (WorkForce Software a plus).
• Strong problem-solving, communication, and stakeholder management skills.
• Proficiency in JIRA, Confluence, Salesforce, OpenAir and project management tools.
• Adaptable mindset, capable of adjusting to fast-changing project demands.
• Ability to work flexible hours and travel up to 20% with the potential for international travel.
• Associates are expected to work a flexible hybrid model 3 days per week in the office.

Certifications/Qualifications:

A college degree is great but not required. What is more important is having the skills to do the job.

Other acceptable experiences could include:

Experience noted above, OR 

Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.