Senior Relationship Officer.Injaz - RBG - CC_Balance Builder.Retail Banking Group

JobsCloseBy Editorial Insights

Senior Relationship Officer at Mashreq’s Retail Banking Group focuses on achieving monthly targets for self and team, directing telesales activities toward sales goals, and developing strategies to drive cross sell while maintaining service standards. The role requires delivering measurable performance against campaigns and targets, and thinking creatively under pressure. Ideal candidates are university graduates with 1-2 years in a similar environment, excellent people management and presentation skills, a strong sales and customer focus, analytical and computer skills, and adaptability. A practical marketing background is a plus, as is business sensitivity. To apply, tailor your resume to quantify results, spotlight cross‑sell wins, and show how you drive strategy and efficiency in a UAE onsite, full‑time setting.

• To achieve monthly targets assigned individually and for the team.
• To ensure that all telesales activities are directed to meeting sales targets.
• To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved. 
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. 
• To drive cross sell effort.

• To achieve monthly targets assigned individually and for the team.
• To ensure that all telesales activities are directed to meeting sales targets.
• To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved. 
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. 
• To drive cross sell effort.

• University Graduate.
• Excellent people management skills.
• 1-2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.
• Business sensitive.
• Has analytical and computer skills.
• Adaptable and versatile.