Senior Relationship Officer.Injaz - RBG - CC_Balance Builder.Retail Banking Group

JobsCloseBy Editorial Insights

Senior Relationship Officer at Mashreq's Retail Banking Group in the United Arab Emirates is a client facing role focused on driving credit card acquisition and portfolio growth by selling credit cards and balance building products such as Balance Transfer and Easy Cash through calls and direct meetings, while upholding policy compliance and delivering excellent service. To apply, craft a resume that highlights a proven track record in credit card sales and balance building solutions, quantify outcomes (targets achieved, revenue growth, cards issued), and show adherence to regulatory guidelines and internal policies. Prepare compelling STAR stories about needs identification during calls and meetings, and demonstrate your ability to tailor solutions and work onsite in the UAE.

Job Purpose

To drive credit card acquisition and portfolio growth by effectively selling credit cards and balance‑building products such as Balance Transfer and Easy Cash through customer calls and direct meetings, while ensuring compliance with policies, quality sales standards, and superior customer experience.

Key Result Areas

• The primary responsibility of the role is to sell Credit Cards and drive balance‑building products such as Balance Transfer and Easy Cash. 

•  Engage customers through calls and direct meetings to identify needs and convert opportunities into sales. 

• Promote appropriate credit card and balance‑building solutions aligned with customer profiles. 

• Achieve assigned sales, revenue, and productivity targets. 

• Ensure accurate documentation and adherence to internal policies and regulatory guidelines. 

• Deliver a high standard of customer service while supporting portfolio growth