Senior Sales Administrator
Brevo
1 day ago
Full-time
On-site
Paris, 11
JobsCloseBy Editorial Insights
Brevo seeks a Senior Sales Administrator to join its Paris team, owning billing, cash collection and sales support for Enterprise accounts. You will register subscriptions, issue invoices, monitor overdue balances, resolve billing disputes, and drive process improvements while collaborating with Sales, Finance and Customer Success. The role centers on client relationship management around billing, accuracy in revenue recognition, and proactive cash collection, with opportunities to build automation and dashboards. Ideal candidates bring expert billing experience, solid accounting knowledge, strong English, meticulous attention to detail, and excellent cross-functional communication. To apply, tailor your resume to billing systems, show measurable outcomes, and demonstrate teamwork and adaptability while reflecting Brevo’s growth, impact, and values.
At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.
From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.
We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!
Within BREVO, the Finance Department ensures that the company has, at all times, the financial resources required for its development. It guarantees that the company growth remains sustainable and profitable.
The Sales Administration plays a key role in addressing three major challenges for their assigned customer portfolio:
- Build and maintain trust-based relationships with clients regarding all billing matters.
- Ensure that billing processes are aligned with accounting rules and contribute to their continuous improvement & ensure the Cash collection
- Support the sales team throughout the customer relationship lifecycle.
Your impact at Brevo :
- Provide clients with clear visibility on Brevo’s billing model.
- Respond to client inquiries regarding contractual terms, pricing grids, or issued invoices.
- Support sales representatives in resolving disputes.
- Communicate proactively with clients or sales teams in case of billing errors, unpaid invoices, or budget overruns.
- Manage the administrative follow-up of Order Forms,contracts and POs.
- Register and manage subscription for Enterprise customers
- Issue manual invoices based on contractual terms, consumed services, and applicable pricing grids.
- Contribute to monthly closing activities by ensuring recognized revenue matches delivered services (prepare the list of invoices/credit notes to issue on the 1st of each month).
- Monitor outstanding payments using information provided by the accounting team.
- Propose enhancements to improve billing processes.
- Keep track of the best-in-class tools to optimize billing performance.
- Participate in working groups dedicated to improving billing efficiency and reliability.
- Create IA agent to automate manual processes
- Dashboard to track activity and KPIs
- Onboard new clients regarding the billing process.
- Assist with purchase order entry and PO collection.
- Monitor and track client budgets.
- Manage and optimize cash collection activities to reduce overdue receivables and improve cash flow.
- Monitor, prioritize, and follow up on overdue customer accounts.
- Conduct collection activities through emails, phone calls, and other communication channels.
- Review and act on alerts, notifications, and escalations generated by AI collection tools.
- Investigate and resolve payment disputes in collaboration with internal stakeholders (Sales, Customer Success, Finance, Operations).
- Negotiate payment plans and monitor compliance with agreed payment schedules.
- Anticipate and mitigate payment risks through proactive account management.
- Identify root causes of payment delays and implement corrective actions to prevent recurrence.
- Manage insolvency proceedings and prepare and submit claims when required.
- Contribute to the continuous improvement of collection processes, tools, and reporting.
1. Client Relationship Management (Billing Focus)
2. Billing Process Management
3. Continuous Process Improvement
4. Sales Support
4. Cash-Collection
This list of tasks is not exhaustive and may evolve based on business needs !
Who you are :
- Expertise in billing and invoicing processes
- Experience with billing systems and tools
- Strong financial and accounting knowledge
- Proficiency in English mandatory
- Rigor and attention to detail
- Strong communication abilities
- Responsiveness and adaptability
- Flexibility and teamwork spirit
Practical Skills
Personal Skills
What we offer !
Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.