Senior ServiceNow Developer

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Boomi is seeking a Senior ServiceNow Developer for a full‑time onsite role in Canada to lead design, development and optimization of enterprise ServiceNow solutions across CSM, CPQ, SOM and ITSM, with a focus on integrations, scripting and governance. You will translate business needs into scalable roadmaps, architect complex integrations via IntegrationHub, REST/SOAP and MID Servers, and mentor other developers while upholding Clean Core principles and upgrade readiness. The ideal candidate has 8+ years in Java and JavaScript, 5+ in ERP/CRM deployments, deep ServiceNow module expertise, Flow Designer and Virtual Agent experience, and strong stakeholder communication. To apply, tailor your resume to highlight module wins, governance and integration outcomes, and list certifications such as CAD, CSA, CIS-CSM/ITSM and ITIL.

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

How You’ll Make An Impact

As a Senior ServiceNow Developer, you will be the technical lead responsible for designing, developing, and optimizing complex, enterprise-scale solutions on the ServiceNow platform. You will translate high-level business requirements into scalable technical solutions, ensuring the platform remains secure, efficient, and aligned with industry best practices. This role requires deep expertise in scripting, system integrations, and experience with low code cloud based SaaS platforms. 

What You’ll Do 

• Solution Architecture & Development: Lead the end-to-end design and implementation of ServiceNow modules including CSM, CPQ, SOM and ITSM.
• Advanced Scripting: Write high-quality, reusable code using JavaScript, Glide API, Script Includes, Business Rules, and UI Actions.
• Integration Leadership: Architect and build complex integrations using IntegrationHub, REST/SOAP APIs, and MID Servers to connect ServiceNow with external systems (e.g., OKTA, salesforce, JIRA).
• Workflow Automation: Design sophisticated workflows using Flow Designer and Virtual Agent, incorporating GenAI capabilities where applicable to enhance user experience.
• Platform Governance: Manage Update Sets, lead platform upgrades, and perform code reviews to ensure compliance with ServiceNow best practices and "Clean Core" principles.
• Stakeholder Collaboration: Act as a technical consultant to Product Owners, translating high-level business requirements into technical roadmaps.
• Mentorship: Provide technical guidance and mentorship to junior and mid-level developers, fostering a culture of continuous learning.

The Experience You Bring

• 8+ years of hands-on experience in Java and JavaScript and other devops tools and technologies; at least 5 years of experience in the development, configuration and administration of ERP, CRM and other enterprise applications; Servicenow experience will be a definite plus.
• Technical Proficiency:
• Languages: Expert-Level JavaScript, XML, HTML/CSS
• Frameworks: ServiceNow modern JavaScript framework or similar Angular JS or React JS
• Modules: Deep knowledge of Customer Service Management, Configure Price Quote, Sales Order Management and IT Service Management in general
• Tools: Proficient in ServiceNow Studio, Automated Test Framework (ATF), and Performance Analytics or similar IDE or testing tools experience
• Workflow Automation: Design sophisticated workflows using Flow Designer and Virtual Agent, incorporating GenAI capabilities where applicable to enhance user experience or similar tools like camunda experience
• Advanced Scripting: Write high-quality, reusable code using JavaScript, Glide API, Script Includes, Business Rules, and UI Actions
• Soft Skills
• Analytical Thinking: Ability to troubleshoot complex platform performance issues and script errors.
• Communication: Excellent verbal and written skills; ability to explain technical debt and architectural trade-offs to non-technical leaders.
• Adaptability: Eager to learn and implement the latest "Yokohoma/Zurich" release features.

Bonus Points If You Have

• Education: Master’s degree in Computer Science, Information Technology, or a related field.
• Certifications (Preferred):
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS-CSM, CIS-ITSM) 
• ITIL Foundation Certification.
  
  

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits 

Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our Vancouver hub ranges from $146,273 - $182,842  CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries.