Senior Software Engineer, Communications Platform (Backend focused)

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GetYourGuide is hiring a Senior Software Engineer for the Communications Platform to build and operate the centralized messaging backbone across email, push, SMS and emerging channels from our Zurich hybrid hub. You’ll join a cross functional team to design scalable backend services, improve code quality, and run fast experiments driven by data. The ideal candidate has 6+ years of software development, strong Java and Spring Boot, experience with distributed systems and asynchronous messaging, and a cloud DevOps mindset with solid CI/CD. Extras that help include internal SDKs, Sendgrid or Twilio style services, GraphQL, SLO/SLA, security at scale, and e commerce or startup background. In applying, tailor your CV to show backend scale and customer impact, submit in English via the form, and review How we hire and Life at GetYourGuide for guidance; questions to [email protected]. We are an equal opportunities employer.

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

The Central Services group is a strategic unit within Growth that develops and maintains foundational platform capabilities essential to GetYourGuide's global operations and customer experience. 

This group drives efficiency and consistency across the business by centralizing critical technical services in three key areas: visual content optimization, localization and communications. By consolidating these fundamental services, the group enables GetYourGuide to deliver seamless, localized, and visually engaging experiences to travelers worldwide while empowering internal teams with robust, scalable solutions.

Your team - Communications Platform - will be in charge of developing and maintaining GetYourGuide's centralized communication infrastructure, ensuring seamless delivery of critical customer touchpoints across multiple channels. The team owns the technical foundation for all customer communications, including email, push notifications, SMs and emerging communication channels.

Your mission

• Work in a cross-functional mission team with highly skilled engineers
• Continuously improve our code base, systems and processes
• Design and develop efficient solutions that can continue to scale
• Help to enable your team to iterate fast and learn about our customers by designing, launching and iterating on A/B experiments and internal solutions

Your toolkit

• 6+ years of software development experience
• High proficiency in Java and Spring Boot
• Experience designing architecture and deployment of web applications & services
• Experience with distributed systems and asynchronous messaging
• Experience in operating at scale, CI/CD pipelines and a cloud DevOps / infrastructure mindset
• Experience with stakeholder management, technical leadership and cross-team collaboration
• Ability to turn ideas into fast, reliable, and maintainable code
• Positive, proactive team player who is passionate about their craft
• Customer-centric prioritization and data-driven decision-making
• Hands-on experience experimenting with and leveraging AI
• Excellent written and verbal communication skills in English with the ability to clearly explain technical concepts to others

Extras that give you an edge

• Experience developing internal SDKs and libraries, providing API documentation and developer tooling for other internal teams.
• Experience with communication platforms and services (Sendgrid, Twilio, Postmark, Braze and related services)
• Experience with GraphQL ecosystems
• Experience with SLO/SLA management and Platform Reliability
• Experience with security and scalability of asynchronous flows
• Experience in migrating a monolithic application to a services-oriented architecture.
• Experience with A/B testing, hypothesis building, and event-based analytics
• Prior experience working in the e-commerce space
• Prior experience in start-up environments

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time. 
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

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