Senior Solutions Engineer, Enterprise Automation

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Foxit Software is hiring a Senior Solutions Engineer for Enterprise Automation in Berlin with global EMEA scope to lead technical pre-sales and own post-sale production for large scale deployments of Rendition Server and related products. You’ll partner with Sales across regions, run architecture discussions, demos, and RFP responses, set up trials, and provide technical ownership for ~55 enterprise customers and growing eSign environments. You’ll collaborate with Product Management, support integration across Rendition Server, Smart Redact Server, and IDP, and help position IDP as an enterprise entry point. Ideal candidates have PDF and document-management expertise, a track record in high-volume production, strong communication, and the ability to work independently while coordinating with cross-functional teams. In your application, highlight measurable wins like deployment scale and uptime improvements. Berlin preferred; occasional travel; global coverage.

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Senior Solutions Engineer (Enterprise Automation) — Berlin (Preferred) | EMEA Scope, Global Customers
Foxit’s Enterprise Automation business is scaling fast — more customers, larger deployments, and a broader product footprint. We’re adding a second Senior Solutions Engineer to serve as a parallel owner and direct backup for mission-critical technical responsibilities across Rendition Server and related Enterprise Automation products.This role is ideally based in Berlin and aligned to EMEA recruiting, while supporting customers, partners, and internal teams globally.
What You’ll Do1) Pre-Sales Technical Leadership (Rendition Server)Partner with Sales across EMEA, US, and APAC to drive technical winsSupport closed markets including Japan, China, Taiwan, and KoreaEnable channel partners, SIs, and resellersRun technical discovery, architecture discussions, demos, and scenario-based positioningOwn technical responses for RFPs/tenders and help customers build internal approval casesSet up and support customer trials (typically 6 weeks to 6 months)
2) Post-Sales & Production OwnershipProvide post-sales technical ownership for ~55 enterprise customers worldwide (plus growing eSign environments)Support both direct and partner-led deploymentsServe as an escalation point for production environments where downtime isn’t an optionSupport large-scale deployments processing hundreds of millions to billions of pages per yearEngage customers via Salesforce, email, and direct calls to drive resolution and stability
3) Product Partnership (Enterprise Automation)Work closely with Product Management on planning, prioritization, and release readinessSupport integration efforts across Rendition Server, Smart Redact Server, and IDPJoin customer conversations tied to security audits, architecture reviews, and feature requests
4) Intelligent Document Processing (IDP) EnablementIdentify strong-fit customers and use cases for IDPParticipate in internal strategy and planning callsCo-lead customer engagements as the technical solution ownerPosition IDP as an enterprise solution and entry point during presentations
Optional Areas (Nice to Have / Depending on Need)PDF Compressor: help with complex escalations and renewal/support situationsCVision legacy products: advanced support for OpenText integrations (Captiva, Documentum)Developer/Engineering support: reproduce edge cases, validate fixes, reduce engineering load; coordinate with vendors (e.g., Callas, Tungsten)Cross-functional support: provide technical input for Finance (delivery/audit questions) and Marketing (data sheets, white papers)
What We’re Looking ForExperience in PDF, document management, and document-centric workflowsStrong track record across pre-sales + post-sales technical ownershipComfort supporting mission-critical, high-volume production environmentsSolid understanding of server architectures (on-prem, virtualized, cloud, hybrid)Clear communicator with customers, partners, and internal stakeholdersAble to operate independently while coordinating tightly with Sales, Support, and Product
Location & ScopePreferred location: Berlin (EMEA)Global customer coverage across EMEA, Americas, and APACOccasional travel for strategic customers and internal collaboration