Senior Student Administration Officer

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Griffith University seeks a fixed-term 50 percent Senior Student Administration Officer based on the Gold Coast campus to support students from enrolment to graduation. The role involves managing complex student administration, advising on enrolment, credit transfers, cross-institutional studies and degree variations, verifying graduation eligibility, and contributing to service improvement across Student Administration and third-party functions. The ideal candidate will have proven tertiary student administration experience in credit, enrolment, progression and graduation, a solid understanding of academic policies, and strong communication, time management and problem-solving skills to meet competing deadlines. To apply, tailor your covering letter to the About you criteria, reference the Position Description, attach your CV, and note Australian working rights; sponsorship is not available and applications are reviewed on receipt. The base salary is HEW Level 5 pro rata for 50% around $39,852–$44,708 base plus 17% super.

Company Description

Join the Griffith University Student Life, Student and Academic Services team - a caring and supportive environment.

• Fixed-term (until 2/5/2026), part-time (50%) position, based at our Gold Coast campus 

Job Description

As Senior Student Administration Officer play a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation.

Key responsibilities include:

• Manage complex student administration issues and offer expert advice on matters related to enrolment, program variations, progression, and graduation. 
• Assess and processing applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions. 
• Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office. 
• Engage in activities that support the student journey from recruitment through to graduation.
• Contribute to the delivery and continuous improvement of Student Administration functions. 
• Support third-party student administration functions. 

About you

• It is essential you have demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation.

In addition, you have a 

• Thorough understanding of academic policies and procedures, including program structures, credit transfer rules, and degree requirements.
• Demonstrated ability to assess and process complex applications, such as credit transfers, cross-institutional studies, and program variations.
• Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff.
• Ability to work in a dynamic environment with competing deadlines.
• Demonstrated problem-solving skills and attention to detail.
• Strong time management and organizational skills.

What we can offer
This is a fixed-term (until 1/5/2026), part-time (50%) position primarily based at the Gold Coast campus.  As Griffith is a multi-site University you may be required to work across other locations.

Salary Range
The full time equivalent base salary will be HEW Level 5 range $79,705 - $89,416 per annum + 17% superannuation. The total FTE package will be in the range $93,255 - $104,617 per annum. The base salary for this position will be on a 50% pro rata basis. 

Additional Information

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Our vibrant Gold Coast campus offers a variety of on-campus services, including a range of cafes and sporting facilities.  

Join our friendly, collaborative, and motivated team, where your work truly makes a difference in the lives of our students

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role referring to the "About you" section above. (For further information, please see the Position Description)
• Current curriculum vitae/resume including full contact details

Applicants must have Australian working rights. Sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.

Note: Applications will be reviewed and processed on receipt and must be submitted online.

For further information specifically about this role, please contact Julie Clifford, Manager, Student Administration, via email:  [email protected].