Senior Supervisor - Housekeeping - Jumeirah Mina Al Salam

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Jumeirah Mina Al Salam is seeking a Senior Supervisor to lead the Housekeeping Team, overseeing staff, coordinating with suppliers, tracking deep cleaning and out of order rooms, inspecting rooms and areas, handling guest complaints per SOPs, and supporting training, safety and administrative tasks. Ideal candidates have 4 to 6 years in international hospitality, a bachelor’s degree in hospitality management or related field, strong leadership, and fluency in English with additional languages. To apply, tailor your CV to showcase people leadership, vendor coordination, inventory control, and adherence to SOPs, provide concrete examples and metrics, highlight cultural awareness and adaptability, and emphasize fit with Jumeirah’s luxury service standards.

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah:

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job 

An exciting opportunity has arisen for a Senior Supervisor to join the Housekeeping Team in Jumeirah Mina Al Salam. 

The main duties and responsibilities of this role include: 

• Supervises housekeeping staff ensuring efficient service, punctuality, and correct uniform standards.
• Coordinates with suppliers and contractors to maintain quality and timely delivery of services and supplies.
• Maintains records of deep cleaning and follows up on out-of-order rooms to ensure timely resolution.
• Conducts regular inspections of rooms and public areas, ensuring cleanliness, maintenance, and proper equipment care.
• Handles guest complaints per SOPs and supports inventory management to ensure resources are available.
• Supports staff training, performance evaluations, safety policy compliance, and completion of administrative tasks.

About You

The ideal candidate for this position will have the following experience and qualifications: 

• 4-6 years of experience, preferably with an international hospitality company
• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone
• Bachelor's degree in hospitality management, Business Administration, or a related field. 
• Leadership and team management skills 
• Proficient in English and in Additional Languages.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)