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Senior VAT Manager

Virgin Media O2
Full-time
On-site
London, ENG

JobsCloseBy Editorial Insights

Virgin Media O2 seeks a Senior VAT Manager in London to own VAT risk, savings and efficiency across the group, reporting to the Head of VAT. The role requires a Chartered Accountant or Chartered Tax Advisor with proven experience outsourcing VAT compliance, resolving HMRC disputes, and signing off VAT on new products and channels, including rulings. You will manage external advisers, align legacy VM and O2 positions, and maintain robust compliance, SOX, audit and anti-fraud controls for a £4bn VAT program. To apply, tailor your CV to show leadership, commercial judgment, stakeholder collaboration and UK policy experience; expect psychometric assessment and competency interviews, and note the flexible culture with eight in-person collaboration days per month.

Summary

Location London Job Family Corporate Functions Job Type Full Time Posted Date 25-Feb-2026 Ref # 70480

The Senior VAT Manager reports into the Head of VAT and is accountable for handling VAT risk, savings and efficiency across the Virgin Media O2 group and other associated UK group companies. The role is high profile and requires extensive VAT knowledge, a deep understanding of risk, a highly commercial approach to decision making and the ability to work optimally with a broad range of senior team members. Handling shifting priorities is crucial. 

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all 

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. 

The must haves
  • Chartered Accountant, Chartered Tax Advisor or equivalent 
  • Take ownership for outsourced VAT compliance. 
  • Successfully handle VAT dispute resolution processes with HMRC. Requiring good judgement, and knowledge of risk management including effective management of external advisers and being the interface between them and business stakeholders. 
  • Responsibility for signing off the VAT treatment of new products and business channels and acquiring VAT rulings with HMRC where appropriate. 
The other stuff we are looking for
  • Able to work co-operatively and effectively with business partners to ensure all VAT related processes and maintained, reviewed and regularly improved 
  • Support on aligning legacy VM and O2 VAT positions and processes. 
  • Maintaining and constantly improving compliance, SOX, audit and anti-fraud processes applicable to the £4billion annual VAT efficiency in TUK. 
  • Interaction with UK HM Treasury and the European Commission on new VAT legislation, and the application of national and EU policy to telecoms and digital services
What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We strive to build a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, will include an online psychometric assessment and a two stage competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. 

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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