Senior Waiter/ess - F&B Service - Jumeirah Al Naseem

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Jumeirah Al Naseem is hiring a Senior Waiter/ess for its F&B Service team, delivering a luxury guest experience. The role includes greeting and seating guests, answering menu questions, presenting specials, taking accurate orders including dietary requests, managing cashiering in MICROS, processing payments, and billing, while coordinating with kitchen and bar to expedite orders and keeping service areas tidy. The ideal candidate has 1-2 years in a similar luxury role, fluent English plus another language (Russian or European desirable), and skills in Micros, Sevenrooms, and MS Office in a multicultural environment. Apply by tailoring your CV to highlight service excellence, POS experience, teamwork, and readiness for growth within Jumeirah.

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job:

An opportunity has arisen for a Senior Waiter/ess to join the F&B Service team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

• Greet and seat guests warmly, answer menu inquiries, and explain ingredients, cooking methods, and allergy-related information.
• Present daily specials and promotions, recommend food and beverages, and take accurate orders, including special requests.
• Manage cashiering tasks using the MICROS system, process various payment methods, and generate accurate guest bills.
• Oversee section operations, collect guest feedback, and assist with guest inquiries or calls when needed.
• Coordinate with kitchen and bar teams to fulfill and expedite orders efficiently.
• Maintain cleanliness, prepare service areas, follow hygiene standards, and support smooth service flow while upholding Jumeirah excellence.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Strong knowledge of Microsoft Office products, Micros, and Sevenrooms.
• Experience working in a multi-cultural environment.

About the Benefits 

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. 

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide 
• Company -provided shared accommodation
• Comprehensive healthcare and life insurance coverage 
• Paid annual leave and flight from your home country
• Performance -based incentives tailored to your role 
• Competitive tax -free salary paid in UAE Dirhams (AED)