Service Account Coordinator

JobsCloseBy Editorial Insights

Skillbridge Academy is seeking a detail-oriented Service Account Coordinator to join our Cincinnati team in a full-time onsite role. As the primary contact for assigned client accounts, you will coordinate daily service requests, maintain accurate records, collaborate with internal teams, monitor progress, and ensure a professional client experience, supported by training. The ideal candidate brings strong organization, communication, and problem-solving skills with a track record of improving customer satisfaction and operations, thriving in a growth-focused environment with a competitive salary $47,000 to $52,000 and benefits. To apply, tailor your resume to highlight CRM, scheduling and reporting experience, share quantified outcomes, and write a concise cover note linking your strengths to our collaborative, learning culture.

Company Description

Skillbridge Academy is committed to connecting talented individuals with meaningful career opportunities while supporting professional development and long-term success. We believe in building strong teams through collaboration, continuous learning, and a commitment to excellence. If you're looking to start or advance your career in a supportive and growth-oriented environment, we'd love to hear from you

Job Description

Skillbridge Academy is seeking a detail-oriented and customer-focused Service Account Coordinator to support client accounts and ensure exceptional service throughout the customer experience. This role serves as a key point of coordination between clients and internal teams, helping maintain strong relationships while ensuring requests, updates, and service needs are handled efficiently.

This position is ideal for someone who enjoys organization, communication, and working in a collaborative environment where every interaction contributes to client success.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Coordinate daily account activities and service requests.
• Maintain accurate client records and documentation.
• Collaborate with internal departments to ensure timely service delivery.
• Monitor account progress and provide regular updates.
• Address client inquiries with professionalism and efficiency.
• Assist with scheduling, reporting, and administrative support.
• Identify opportunities to improve customer satisfaction and operational processes.
• Ensure a positive and professional experience throughout every client interaction.

Additional Information

• Competitive salary ($47,000–$52,000 annually)
• Career growth opportunities
• Professional skills development
• Comprehensive training and onboarding
• Supportive and collaborative work environment
• Paid time off
• Health benefits package
• Stable full-time employment
• Opportunity to work with a growing and respected organization