Service Account Specialist

JobsCloseBy Editorial Insights

Bosch Building Technologies North America seeks a Service Account Specialist in Phoenix for a full-time on-site role blending admin support with business sense. You’ll coordinate room scheduling, catering, travel, and office supplies while assisting operations and supporting clients. Required: high school diploma, proficient Windows applications (Outlook, Word, Excel, Teams, PowerPoint), clear written and verbal communication, and the ability to multitask under deadlines. Preferred: reception, event coordination, inventory and procurement systems, and strong emotional intelligence. To apply, tailor your resume to show admin, procurement, and customer-service outcomes, quantify results, and highlight reliability and detail; include U.S. work eligibility and a concise cover note linking your skills to Bosch needs.

Job Summary: This Service Account Specialist requires strong business acumen and will be working closely with teams located within the office as well as clientele outside of the office. While this role may require a strong background in support/admin, you will be required to have a working knowledge of using computer hardware and software to support the business and its teams. 

 Responsibilities:

• Coordinate requests for building conference room scheduling, onsite catering orders, set/strike meeting spaces.
• Oversee daily maintenance of branch office machines and corresponding supplies.
• Fulfill various employee travel arrangements for local branch and other campus personnel. 
• Purchase and inventory general office supplies for Phoenix location.
• Provide support to in-house staff as needed with assorted administrative tasks daily (detailed list available upon hire).
• Other Responsibilities As Assigned. 

Required Qualifications:

• High school diploma or GED equivalent.
• Comprehensive working knowledge of Microsoft Windows applications, primarily Outlook, Word, Excel, Teams, and PowerPoint.
• Ability to articulate ideas thoroughly and clearly through written and verbal communication, while being able to multitask and handle a variety of tasks simultaneously.
• Experience working with tight deadlines, working under pressure to complete assigned tasks, and working in a fast-paced environment.
• Experience with online purchasing and procurement of office supplies.

Preferred Qualifications:

• Experience working with reception duties such as handling phone calls, mail distribution, greeting guests, and some scheduling or coordinating.
• Experience working with and coordinating office events, conference room scheduling, and handling on-site catering orders
• Knowledge of maintaining office supplies, machines, printers, screens, and inventory management software or systems.
• Experience coordinating corporate travel arrangements.
• Strong emotional intelligence to handle conflict and respond to common inquiries or complaints from internal/external clients.
• Strong ability to maintain organization, attention to detail, and reliability to create dependable work habits and functions.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. 

• Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment 

Working Conditions:

In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. 

• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate  

Additional Information:

• Working Hours: This position generally works Monday- Friday, overtime and on call when necessary
• Travel Requirements: Minimal locally
• Benefits:
  • Medical 
  • Dental 
  • Vision 
  • Flexible Spending Accounts 
  • 401K w/ company match 
  • Life/AD&D/LTD 
  • Paid Vacation/Sick/Holidays 
  • Employee Assistance Program 
  • Pet Insurance  

Equal Employment Opportunity Statement
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Equal Opportunity Employer, including disability / veterans.

All your information will be kept confidential according to EEO guidelines.

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Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, you can reach out to our HR team for support at [email protected]. Please note our HR representatives do not have visibility of application or interview status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Indefinite U.S. work authorized individuals only. Future sponsorship is unavailable. U.S. work authorized individuals only.