Service Desk Team Member - The Warehouse, Hamilton (Part-time)

JobsCloseBy Editorial Insights

Seeking a part-time Service Desk Team Member for The Warehouse in Hamilton, working Sunday to Wednesday from 4:30 pm to 8:30 pm. You will assist customers, process returns, exchanges, refunds and transfers, support Loss Prevention with security, and help supervise the Checkout area as required. The role is ideal for someone who thinks fast on their feet, loves helping others, and brings a positive, can do attitude. Useful qualifications include some retail, hospitality or customer facing experience, excellent communication, and the physical ability to lift, climb ladders and stand for long periods. When applying, tailor your CV to show customer first outcomes, demonstrate reliability and teamwork, and highlight your availability for these shifts and interest in development at New Zealand's largest retailer.

Company Description

The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand.

Job Description

Hours of work are-

• Sunday - Wednesday 4.30pm - 8.30pm

Do you think and work fast on your feet?  Do you enjoy helping others? Do you provide 'service with a smile'? 

As well as assisting our customers with their inquiries, you will process returns, exchanges, refunds and transfers. You will also support Loss Prevention with security assistance and help support and supervise the Checkout area as required.

By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our positive, friendly, helpful Team Members help keep our customers shopping with us.  

Qualifications

Ideally you will have:

• Some experience in retail, hospitality or a customer facing role - preferable but not essential
• Excellent Communication Skills
• A positive, can-do attitude
• The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods of time

Additional Information

There are many benefits that come with working for the largest retailer in New Zealand, including many career and development opportunities. Who knows where you could end up. Don't let this opportunity pass you by! We'd love to hear from you.