Service Manager-Community Services

JobsCloseBy Editorial Insights

Kāhui Tū Kaha is seeking a Service Manager for Community Services in Ellerslie, a full-time onsite role with an Indigenous mental health and social housing provider that centers manaakitanga, rangatiratanga and whakawhanaungatanga. This position uses coaching and mentoring to drive high performance, maintain quality service delivery, and expand partnerships with community networks and other agencies, while using data analysis to identify opportunities for improvement. Key requirements include a tertiary qualification in management or social services, 3 to 5 years leading a team, solid knowledge of Health and Disability Services standards, data reporting and benchmarking skills, and a commitment to Te Tiriti o Waitangi with Te Reo Māori and tikanga knowledge preferred. NZ residency, full clean driver’s license and police record required. To apply: SEEK or email CV and cover letter to [email protected]; more info at www.kahuitukaha.co.nz or contact Shirlene Graff on 027 700 6936. Tips for applicants: tailor your cover letter to highlight leadership impact, concrete partnerships, risk management and conflict resolution, and demonstrate how you embody manaakitanga and rangatiratanga.

He kaupapa hirahira tēnei mō tētahi tangata ngākau nui nei ki te hiki i te mana o te tangata, ā, i te hāpai i te ora o te tangata. Mā te kanohi o te Ao Māori tēnei kaupapa e ārahi ki tōna putanga whaihua.

He kōrero mō mātou | About Us

Kāhui Tū Kaha is an Indigenous mental health and social housing provider. We are a well-established and innovative provider characterised by our diversity and commitment to health and social outcomes for everyone. We strive to uphold our organisational values of manaakitanga, rangatiratanga, and whakawhanaungatanga in all that we do. As a successful applicant, you will enjoy working within an open, culturally diverse organisation with many opportunities for further growth and development.

He kōrero mōu | About You

An inspirational leader with astute communication skills and the ability to develop strong community networks and partnerships. You are an innovative thinker who is solution-focused and capable of finding the strengths in people and supporting them to achieve their goals. You are confident in decision-making and have a strong ability to manage conflict and risk.

He kōrero mō te tūranga | The Role

This role will provide you with the opportunity to use your coaching and mentoring experience to support your team to strive and achieve high performance in all aspects of their practice and deliver positive client outcomes. Maintain a high quality of service delivery and identify opportunities for improvement. You will utilise your strong communication skills to build and maintain relationships with key stakeholders, and engage with community networks and other agencies.

What you will need to have:

• Tertiary level qualification in management and or social services

• 3 to 5 years of work experience in leading a team is essential

• In-depth knowledge of Health & Disability Services standards

• Data analysis and accurate reporting and benchmarking skills

• Ability to role model best practices and to identify opportunities for improvement

• Knowledge of relevant agencies and services providing community support

• Commitment and ability to apply the principles of Te Tiriti o Waitangi

• Ideally, you will have some proficiency in Te Reo Māori and knowledge of tikanga Māori

All applicants must have New Zealand Residency, a full and clean driver's licence, and a clean police record.

Me pēhea te tono mai | How to apply

Apply through SEEK or send your CV and cover letter to [email protected]. For more information please visit www.kahuitukaha.co.nz or contact Shirlene Graff, Recruitment Manager on 027 700 6936