Services and Programs Officer - Wellington

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Serving as a Services and Programs Officer at Wellington Correctional Centre this full time role offers 102,936 to 113,579 pa plus super. You will assess, case manage, provide crisis intervention, and deliver group programs to offenders and remandees, along with intake screening, inductions, pre-release planning and referrals to community services, all within a collaborative multidisciplinary team focused on reducing reoffending and improving community safety. Apply via the DCJ Careers site with a tailored cover letter and CV addressing essential requirements and highlighting experience in complex needs, group work, AOD and crisis management; be prepared to travel, hold a current driver's license, and pursue Certificate IV in Correctional Practice if needed. Applications close 17 August 2026 at 11:59pm AEST.

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Services and Programs Officer

Corrective Services NSW

 

Location – Wellington

Employment type – Full-time Ongoing and Temporary opportunities available

Salary – $102,936 - $113,579 pa Plus Superannuation and Annual Leave Loading

 

Your role

 

Wellington Correctional Centre is a large facility that accommodates maximum, medium, and minimum security sentenced and unsentenced male and female inmates. Staff at Wellington Correctional Centre work in a dynamic and diverse environment where no two days are the same. The centre fosters a supportive work environment where non- custodial staff are integral and valued members of the team. As Service and Programs Officer, every day, you’ll have the opportunity to make a meaningful difference in someone’s life. Working with offenders and remandees, you’ll provide assessment, case planning, crisis intervention, and ongoing support to help individuals address challenges, build positive behaviours, and work towards successful reintegration. Through tailored Service delivery and the delivery of accredited group programs in correctional centres, you’ll play a vital role in reducing re-offending and creating safer communities. This is a rewarding opportunity for someone passionate about helping people create lasting change.

 

What you’ll do

 

As a Service and Programs Officer, you’ll play a vital role in transforming lives and creating safer communities. Your day-to-day work will be dynamic and impactful. As a valued member of our dedicated Service Integration team, you will:

support offenders and remandees on their rehabilitation journey through assessment, case management, crisis intervention, and the delivery of accredited group programs. You'll also contribute to intake screening, offender induction, health promotion initiatives, pre-release planning, and referrals to community support services.

 

Working as part of a collaborative multidisciplinary team in a dynamic correctional environment, you'll help individuals make positive changes, reduce re-offending, and support safer communities.

 

Download the role description.

 

What we’re looking for

• Experience in case management, assessment, and supporting people with complex needs.
• Ability to build rapport, influence positive behavioural change, and work effectively in challenging environments.
• Experience delivering group programs, workshops, or interventions.
• Knowledge of alcohol and other drug issues and evidence-based support practices.
• Strong communication, relationship-building, and crisis management skills.
• Relevant qualification in Social Work, Psychology, Mental Health, Human Services, or a related field (or equivalent experience).
• Current driver's licence and willingness to travel as required.
• Certificate IV in Correctional Practice, or the ability to obtain it within required timeframes.

 

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

 

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

 

What We Offer

 

We offer a variety of benefits, including:

 

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

 

Want more information?  Visit our website to see more information on Working for us.

 

We do work that really matters

 

Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW)  provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

 

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

 

Are you ready to join us?

 

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

 

Applications close 17th August 2026 at 11:59pm AEST.

 

Got a question?

 

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Gemma Beatty [email protected]

 

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Aeron Santos via email on [email protected]

 

Visit Recruitment adjustments on the DCJ website to learn more.

 

Inclusion and Diversity lies at the heart of how we recruit

 

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

 

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

 

Other Information

 

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the role at Wellington

 

For more information visit Applying for DCJ jobs on the DCJ website.

 

 

Thank you for your interest in this role. We look forward to receiving your application.

 

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

 

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

 

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.