Services Partner Consultant

JobsCloseBy Editorial Insights

World Wide Technology is hiring a Services Partner Consultant to manage regional partner relationships and align with sales, focusing on Australia and New Zealand. You will vet partners for culture fit, develop a partner strategy to enable growth in Professional Services, and mentor partners. The role spans quote support, escalation management, SOW and contract negotiations, and collaborating with practice management to create partner offerings. Requirements include 5+ years in a related field, a BA/BS or equivalent, and strong communication, negotiation, and Microsoft Suite skills. To apply, tailor your resume to demonstrate regional partner management, vetting, deal support, and process improvement with quantified results.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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Services Partner Consultant - Global Partner Management

Business Unit: Technical Delivery & Engineering

Job Summary

The Services Partner Consultant is responsible for regional partners and alignment with sales and regional managers. The Partner Consultant ensures that partners have been vetted and are a good cultural fit. Additionally, the consultant will be responsible for developing a partner strategy and plan to handle future growth both regionally and technically. The successful consultant will also provide leadership, mentorship, and guidance to select and regional partners as they execute for Professional Services.

This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.

Job Responsibilities

• Builds and maintains Professional Services Partner relationships
• Focuses of Australian and New Zealand partner support with International partner support may be required
• Works with regional business teams and practice management to develop partner led services offerings
• Supports internal stakeholders with partner quotes and in region requests to ensure qualified partners are utilised for services engagements
• Participates in and operate in alignment with rest of the partner team. Follow established processes. Help improve and establish new processes.
• Participates in partner issue escalation and deactivation
• Works with practice team to ensure technical vetting of partners
• Supports and evangelises the partner program in their region.
• Assists in SOW contract financial negotiations pre and post sales
• Work experience, preferably in a Professional Services environment in a management capacity

Education

• Bachelor's Degree in Arts/Sciences (BA/BS) - Information Technology / Business / Related Field
• A combination of education, training and experience may be considered in lieu of a degree.

Work Experience

• A minimum of 5 years' progressive experience in a related field 

Knowledge, Skills, and Abilities

• Working knowledge of Microsoft Suite
• Excellent communication, analytical and interpersonal skills are required
• Good PC skills required
• Negotiation skills
• Escalation management