Showroom Coordinator
HaworthJobsCloseBy Editorial Insights
Joining Haworth as a Showroom Coordinator in Toronto, full-time, onsite, you will deliver diversified guest services, coordinate events, manage samples and literature, support pricing and sales efforts, and maintain a polished client-ready showroom while handling reception, phones, mail, and reports with CRM tracking. Requirements include a high school diploma, about one year of customer service or showroom admin experience, current right to work in Canada without sponsorship, and ability to work in Toronto without relocation assistance. In your application highlight experience with events, front-of-house service, data entry, and showroom maintenance; show how you improved guest experiences or drove sales support; mention Haworth familiarity and social media or furniture experience as a bonus.
Join the Future of Workspace Innovation at Haworth
Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture – we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.
We're looking for visionaries like you to help write the next chapter of our story.
Discover more here!
Job Overview
We are currently looking for a Showroom Coordinator to join our team in Toronto, ON.
As a Showroom Coordinator you will:
Provide diversified guest services to the showroom, delivering exceptional client hospitality while providing comprehensive administrative and operational support. In this fast-paced, ever-evolving setting, you'll partner with the Sales Director, Showroom Manager, and broader team to coordinate events, manage special projects, and ensure a seamless, memorable customer experience.
Essential Functions
- Projects Haworth's brand with polished professionalism, greeting every showroom guest and caller, swiftly routing them to the right team member and forwarding messages, ensuring an exceptional front-of-house experience.
- Assists with guest visits and events from start to finish-handling catering, room prep/cleanup, agendas, security badges, client gift preparations, guest transport and parking validation, and keeps visitors and team informed; supports post visit follow-up.
- Assists clients and dealers with pricing information, gathering samples, product loans, and literature to support area sales efforts.
- Delivers comprehensive showroom and administrative support-handling reception/phones, mail and couriers, office supplies, opening/closing procedures, and assisting with social media campaigns. May assist with showroom tours and provide support to walk-in clientele.
- Maintains client-ready space ensuring organization and cleanliness of showroom. Assists in showroom maintenance, product displays and technology.
- Performs data entry and prepares various reports and correspondence; maintains overall record-keeping to keep operations seamless and information current for the entire team. Assists with proposals as needed.
- Maintains sales support materials, including, but not limited to, literature, sales binders, and fabric/finish samples.
- Maintains Client Visit Calendar and tracking, utilizing CRM. Assists with compiling accurate reports on showroom visits.
- Must be able to perform all essential job functions with/without accommodation.
- Uses office automation, communication, software, and tools used in Haworth office environment.
- Performs other duties within scope as assigned.
Required Qualifications
Education:
- High school diploma or equivalent.
Work Experience:
- 1 year of experience in customer service, office administration, or showroom management.
- Military Equivalency: https://www.mynextmove.org/vets/find/military
Additionally:
- Ability to work in Toronto, ON without relocation assistance.
- Current and continuing right to work in Canada without sponsorship.
Preferred Qualifications
- Contract office furniture or commercial interiors experience
- Haworth experience
- Social media account management
Design your future with Haworth
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.
We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.