Six Senses Crans Montana seeks a full time Shuttle Driver / Guest Services Host to ensure efficient guest transfers, vehicle upkeep, and exceptional service in a luxury resort. Key duties include timely pick ups and drop offs, escorting guests, loading and unloading luggage, maintaining vehicle and lobby cleanliness, coordinating transfers with other departments, and upholding Six Senses guidelines and LQA standards. Ideal candidates have a high school diploma, at least two years in a luxury hotel role, basic mechanical knowledge, a valid driving license with a clean record, fluent French and English, and EU passport or Swiss work authorization. To apply, tailor your resume to highlight luxury service, driving experience with prestige vehicles, and local Crans Montana knowledge; include references.
Duties and Responsibilities
As Shuttle Driver / Guest Services Hosts, I will assume full responsibility for the efficient operation in the following:
Deliver and pick-up guest, host or requested items according to the standards and procedures in a timely and efficient manner.
Ensure proper transfer of guests when requested and escort guests accordingly throughout the resort.
Load and unload vehicles on arrival and departure of guests, and assist guests entering and exiting the vehicles.
Maintain the cleanliness of the vehicles and ensure they are in good working condition.
Coordinate with departments for transfer related issues and assist guests with transfers to and from the hotel if needed.
Maintain the cleanliness of guest areas including lobby and report any defects.
Maintain an accurate working knowledge of the local area, streets and directions.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Shuttle Driver / Guest Services Hosts, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and minimum of 2 years’ experience in a similar hotel operational role.
Technical skills include basic mechanical knowledge and vehicle repair and parts and I possess a valid driving license to operate the require type of vehicle with good standing driving record. I have the confidence and experience in handling luxury vehicles.
Fluent in French & English
EU passport or valid Swiss work authorization required