SM Operations Enablement & Engagement

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Transport for NSW is hiring a full-time SM Operations Enablement & Engagement role, onsite at South Eveleigh. You’ll lead engagement across operations, translate needs into technology, shape business cases, and drive adoption to deliver value in an evolving environment. You’ll build partnerships with stakeholders and guide change from business case to implementation. You have engagement, change and strategic planning experience across technology or transformation, a collaborative leadership style, and a proven track record of delivering outcomes. To apply, tailor your CV to show adoption and measurable improvements, cite wins, and review the role and information pack. Applications close 23 June 2026. For more info contact Tim Stevens. Transport for NSW values inclusion and flexible work options.

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

 

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Working as part of a team enabling operations management and transformation through technology, you’ll connect operational needs with the suitable technology solutions, turning ideas into compelling business cases and enabling their implementation.

This role will see you lead engagement across operations teams, working closely with stakeholders to identify priorities, shape initiatives, and ensure solutions are ready to land effectively. From business cases through to adoption, you’ll play a central role in making sure technology delivers real value on the ground.

You will build and broker strong partnerships, unlocking better outcomes, smoother adoption, and meaningful operational improvements in a complex and fast-changing environment with diverse stakeholder needs. 


For more information on this position and business unit, view the role description and information pack.

About you

Your engagement, change, and strategic planning capability, built across technology, operations, or transformation environments, will see you translate real-world challenges into actionable solutions, support teams through change, and embed outcomes that stick.

You’re recognised as a collaborative and influential leader, skilled at bringing stakeholders together and driving adoption, and experienced in business case development, change enablement, and delivering outcomes in complex organisations.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.